Front Desk Coordinator
2 weeks ago
We are offering a temporary to hire position as a Front Desk Coordinator in San Luis Obispo, California. As a Front Desk Coordinator, your role will be centered around providing excellent customer service, administrative support, and ensuring the security of the building.
Responsibilities:
• Greet and receive visitors, ensuring they are directed to the appropriate staff member
• Efficiently handle multi-line phone system, transferring and directing calls as necessary
• Perform various clerical tasks including filing, sorting, copying, and word processing
• Assist the administrative team by providing secretarial support for department heads and program directors
• Ensure building security by managing the visitor sign in/out log and providing contract identification badges
• Handle client complaints professionally, providing conflict resolution forms and forwarding complaints to the appropriate manager
• Manage incoming and outgoing mail, including bulk mailings
• Maintain the postage meter, tracking postage and ordering supplies as necessary
• Schedule conference rooms using an online calendar
• Maintain lobby display board and program brochure supply
• Handle client payments and other incoming financial transactions, working closely with the Finance Department
• Maintain donor database, updating information and posting donations daily
• Assist with Board meetings, including ordering dinner and setting up supplies
• Develop a current knowledge of organizational programs, structure, policies, and procedures
• Complete other duties as requested.
• Proven experience in Administrative Assistance• Proficiency in answering a multi-line phone system
• Experience in providing Concierge Services
• Strong customer service skills
• Ability to perform Data Entry tasks with accuracy
• Excellent interpersonal skills for effective communication
• Proficiency in Microsoft Excel for data management
• Familiarity with Microsoft Outlook for email and calendar management
• Proficiency in Microsoft Word for document creation and editing
• Experience in organizing files and maintaining a filing system
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