Front Desk Coordinator

2 weeks ago


San Luis Obispo, United States Robert Half Full time
Job DescriptionJob Description

We are offering a temporary to hire position as a Front Desk Coordinator in San Luis Obispo, California. As a Front Desk Coordinator, your role will be centered around providing excellent customer service, administrative support, and ensuring the security of the building.


Responsibilities:


• Greet and receive visitors, ensuring they are directed to the appropriate staff member

• Efficiently handle multi-line phone system, transferring and directing calls as necessary

• Perform various clerical tasks including filing, sorting, copying, and word processing

• Assist the administrative team by providing secretarial support for department heads and program directors

• Ensure building security by managing the visitor sign in/out log and providing contract identification badges

• Handle client complaints professionally, providing conflict resolution forms and forwarding complaints to the appropriate manager

• Manage incoming and outgoing mail, including bulk mailings

• Maintain the postage meter, tracking postage and ordering supplies as necessary

• Schedule conference rooms using an online calendar

• Maintain lobby display board and program brochure supply

• Handle client payments and other incoming financial transactions, working closely with the Finance Department

• Maintain donor database, updating information and posting donations daily

• Assist with Board meetings, including ordering dinner and setting up supplies

• Develop a current knowledge of organizational programs, structure, policies, and procedures

• Complete other duties as requested.

• Proven experience in Administrative Assistance
• Proficiency in answering a multi-line phone system
• Experience in providing Concierge Services
• Strong customer service skills
• Ability to perform Data Entry tasks with accuracy
• Excellent interpersonal skills for effective communication
• Proficiency in Microsoft Excel for data management
• Familiarity with Microsoft Outlook for email and calendar management
• Proficiency in Microsoft Word for document creation and editing
• Experience in organizing files and maintaining a filing system

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