Front Desk Coordinator
2 weeks ago
We are in search of a Front Desk Coordinator to join our team in San Francisco, California. As a Front Desk Coordinator, you will play a crucial role in managing our office operations, scheduling appointments, and maintaining a professional, patient-focused demeanor. This role offers a contract to hire employment opportunity.
Responsibilities:
• Accurately schedule appointments for various providers using specific software tools
• Handle and manage a multi-line phone system, ensuring prompt responses to calls
• Conduct patient pre-screening and handle cash transactions
• Collaborate with providers for accurate scheduling and billing procedures
• Ensure HIPAA compliance in maintaining medical records
• Manage multiple tasks while ensuring a positive patient experience
• Stock and maintain office supplies as necessary
• Perform additional administrative duties as required
• Provide concierge services to enhance customer service
• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
• Minimum of 2 years of experience in a similar role or relevant field
• Proficiency in administrative assistance tasks
• Experience handling multi-line phone systems
• Familiarity with concierge services
• Excellent customer service skills
• Proficient in data entry tasks
• Strong interpersonal skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files
• Ability to handle inbound telephone calls efficiently and professionally.
• Demonstrated ability to work in a team environment and independently
• High school diploma or equivalent required, bachelor's degree preferred
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively
• Strong problem-solving skills and attention to detail
• Availability to work in shifts
• Ability to maintain confidentiality and handle sensitive information with discretion.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
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