Front Desk Coordinator

1 month ago


San Francisco, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Front Desk Coordinator to join our team in San Francisco, California. As a Front Desk Coordinator, you will play a crucial role in managing our office operations, scheduling appointments, and maintaining a professional, patient-focused demeanor. This role offers a contract to hire employment opportunity.


Responsibilities:


• Accurately schedule appointments for various providers using specific software tools

• Handle and manage a multi-line phone system, ensuring prompt responses to calls

• Conduct patient pre-screening and handle cash transactions

• Collaborate with providers for accurate scheduling and billing procedures

• Ensure HIPAA compliance in maintaining medical records

• Manage multiple tasks while ensuring a positive patient experience

• Stock and maintain office supplies as necessary

• Perform additional administrative duties as required

• Provide concierge services to enhance customer service

• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files


** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **

• Minimum of 2 years of experience in a similar role or relevant field

• Proficiency in administrative assistance tasks

• Experience handling multi-line phone systems

• Familiarity with concierge services

• Excellent customer service skills

• Proficient in data entry tasks

• Strong interpersonal skills

• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word

• Experience in organizing files

• Ability to handle inbound telephone calls efficiently and professionally.

• Demonstrated ability to work in a team environment and independently

• High school diploma or equivalent required, bachelor's degree preferred

• Strong written and verbal communication skills

• Ability to multitask, prioritize, and manage time effectively

• Strong problem-solving skills and attention to detail

• Availability to work in shifts

• Ability to maintain confidentiality and handle sensitive information with discretion.


** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **



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