Administrative Assistant
1 month ago
Responsibilities:
• Manage and direct incoming calls to appropriate departments and personnel.
• Handle a wide range of data entry tasks with precision and efficiency.
• Maintain a professional and efficient email correspondence, ensuring timely responses and follow-ups.
• Coordinate the scheduling of appointments, meetings, and conferences as required.
• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to create, edit, and manage documents.
• Provide customer service, addressing and resolving inquiries and issues effectively.
• Ensure the accurate and efficient processing of customer credit applications.
• Maintain and update customer credit records regularly.
• Oversee customer accounts, identifying and addressing any issues promptly.
• Carry out administrative tasks such as scanning, copying, and mailing documents.• Demonstrated ability in answering inbound calls efficiently.
• Proven customer service skills and ability to resolve customer issues effectively.
• Proficiency in data entry with attention to detail and accuracy.
• Excellent experience in email correspondence, responding promptly and professionally.
• Experience in managing both inbound and outbound calls.
• Proficiency in Microsoft Excel, with ability to create and manage spreadsheets.
• Good knowledge of Microsoft Outlook, and ability to manage emails and calendar events.
• Experience in creating presentations using Microsoft PowerPoint.
• Proficiency in Microsoft Word, with ability to create and edit documents.
• Experience in scheduling appointments, managing calendars and coordinating meetings.
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