Administrative Assistant

4 weeks ago


Oakland, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short-term contract employment opportunity for an Administrative Assistant in Berkeley, California. This role operates within the customer service industry and involves tasks such as answering inbound calls, data entry, and email correspondence. The work environment is fast-paced and requires a high level of organization and attention to detail.


Responsibilities:


• Manage inbound and outbound calls in a timely and efficient manner

• Provide exceptional customer service by addressing customer inquiries and concerns

• Perform data entry tasks to update and maintain customer records

• Handle email correspondence professionally and promptly

• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) effectively to perform daily tasks

• Schedule appointments and meetings as needed

• Operate and manage the 'Bamboo' system for administrative tasks

• Collaborate with team members to ensure smooth operations

• Maintain a high level of confidentiality regarding customer information.

• Proficiency in Microsoft Office Suite including Microsoft Word, Excel, Outlook, and PowerPoint
• Experience in handling inbound and outbound calls
• Strong customer service skills and ability to professionally interact with clients
• Ability to perform data entry tasks with accuracy and attention to detail
• Excellent written communication skills for email correspondence
• Ability to schedule appointments and manage calendars effectively
• Familiarity with Bamboo or similar HR systems is preferred
• Ability to work independently and as part of a team
• Strong organizational skills and ability to multitask
• Excellent problem-solving skills and ability to make decisions under pressure
• High level of discretion and judgment in handling confidential information.

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