Call Center Representative
2 weeks ago
NOW HIRING FOR JANUARY 2025Our client is preparing for the new year and so are we Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year.These are hybrid call center representative positions - supporting Vanguard, out of the office in Charlotte, NC. The pay rate for these positions is $23/hourInternet speed verification is required during training (expectation is 1Gagabit but the minimum required is 40Mbps download and 10Mbps upload while on the Vanguard VPN), contractors are paid an internet stipend of $80/month to maintain this expectation. Additional speed tests may be required if system issues are occurring.
salary: $22 - $23 per hourshift: First
work hours: 9:30 AM - 6 PM
education: High School
Responsibilities
Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.
Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests.
Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
Documents client and team feedback in support of service improvement efforts within the business.
Uses consultative approach to position products and services to clients.
Skills
- Call Center
- Telephone Etiquette
- CRM
- Customer Service
- Data Entry
Qualifications - Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
-
Call Center Representative
2 days ago
Charlotte, North Carolina, United States Randstad Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join our team at Randstad. As a Call Center Representative, you will be the initial point of contact for clients, providing exceptional customer service and support.Key Responsibilities:Provide exceptional customer service through strong interpersonal and...
-
Call Center Representative
1 month ago
Charlotte, United States PDS Tech Full timeJob Posting: Call Center Representative Location: 5900 Northwoods Business Parkway, Charlotte, NC 28269 Pay Rate: Up to $18/hour Employment Type: Full-Time, Onsite About the Role: Do you thrive in fast-paced environments and enjoy providing exception Call Center, Representative, Customer Experience, Customer Service, Retail, Staffing
-
Call Center Representative
3 weeks ago
Charlotte, United States Center for Vein Restoration Full timeJob DetailsJob Location NC - Charlotte - Charlotte, NC Position Type Full Time Education Level High School Salary Range $17.00 - $18.00 Hourly Travel Percentage None Job Shift Day Job Category Health Care Job Posting Date(s)Start Date 10/01/2024 Description We're America's Largest Physician-Led Vein Center - having most recently been awarded the Healthcare...
-
Call Center Representative
2 days ago
Charlotte, United States Fresh Form Draft Full timeDescriptionJob Title: Call Center RepresentativeLocation: Charlotte, NCJob Type: Full-timeWe are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is a strong...
-
Call Center Representative
3 days ago
Charlotte, United States Equiniti Full timeManagement Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international...
-
Call Center Representative
5 days ago
Charlotte, United States Equiniti Full timeManagement Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international...
-
Medical Call Center Representative
2 weeks ago
Charlotte, North Carolina, United States Meduit Full timeJob Title: Medical Call Center RepresentativeMeduit is seeking a highly skilled and motivated Medical Call Center Representative to join our team in Charlotte, NC. As a key member of our revenue cycle management team, you will play a critical role in ensuring the smooth operation of our call center and providing exceptional customer service to our...
-
Call Center Representative
2 days ago
Charlotte, North Carolina, United States Cabarrus Rowan Community Health Centers Full timeJob SummaryWe are seeking a highly skilled and compassionate Call Center Representative to join our team at Cabarrus Rowan Community Health Centers. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and stakeholders, ensuring a positive and supportive experience for all.Key...
-
Call Center Representative
1 month ago
Charlotte, United States Butler Aerospace and Defense Full timeCall Center Representative Location: Charlotte, NC Job ID: #69824 Pay Range: $15-18Description: Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and...
-
Call Center Representative
2 weeks ago
Charlotte, United States Butler Aerospace and Defense Full timeCall Center Representative Location: Charlotte, NC Job ID: #69824 Pay Range: $15-18Description:Manage large amounts of incoming calls.Generate sales leads.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete...
-
Medical Call Center Representative
2 days ago
Charlotte, North Carolina, United States Meduit Full timeJob Title: Medical Call Center RepresentativeMeduit is seeking a highly skilled and motivated Medical Call Center Representative to join our team in Charlotte, NC. As a key member of our revenue cycle management team, you will play a critical role in ensuring the financial well-being of our clients and their patients.Key Responsibilities:Assist patients in...
-
Customer Care Representative
3 months ago
Charlotte, United States Scouting Full time****Customer Care Representative (Call Center)**** **Position**: Customer Care Representative (Call Center) **Position location**: Charlotte, North Carolina **Council website**: **Position Overview** The Customer Care Representative will receive, evaluate, and answer customer inquiries. Handles customer complaints, product returns, and special requests via...
-
Medical Call Center Representative
4 months ago
Charlotte, United States Meduit Full timeMeduit is hiring Call Center Representative! ($14-$16)WHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. Meduit is one of the nation's leading RCM solutions...
-
Medical Call Center Representative
1 week ago
Charlotte, North Carolina, United States Meduit Full timeAbout MeduitMeduit is a leading provider of revenue cycle management solutions for healthcare organizations. We are committed to delivering exceptional patient engagement and revenue cycle management services to our clients.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center...
-
Medical Call Center Representative
1 week ago
Charlotte, North Carolina, United States Meduit Full timeAbout MeduitMeduit is a leading provider of revenue cycle management solutions for healthcare organizations. We are committed to delivering exceptional patient engagement and revenue cycle management services to our clients.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center...
-
Call center representative
1 week ago
Charlotte, United States Randstad Full timeNOW HIRING FOR JANUARY 2025 Our client is preparing for the new year and so are we! Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year. These are hybrid call...
-
Outbound Call Center Representative
2 days ago
Charlotte, North Carolina, United States Signify Health Full timeAbout the RoleWe are seeking a highly motivated and results-driven Outbound Call Center Representative to join our Member Engagement team at Signify Health. As a key member of our team, you will play a critical role in improving the lives of our members by offering, explaining, and scheduling free in-home or virtual healthcare evaluations.Key...
-
Customer Service Representative
3 days ago
Charlotte, North Carolina, United States Enterprise Call Center Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and meeting sales targets.ResponsibilitiesCustomer Service:...
-
Medical Call Center Representative
4 weeks ago
Charlotte, North Carolina, United States Meduit Full timeJob Title: Medical Call Center RepresentativeWe are seeking a highly skilled and compassionate Medical Call Center Representative to join our team at Meduit. As a key member of our revenue cycle management team, you will play a critical role in ensuring seamless patient engagement and resolving outstanding balances.Key Responsibilities:Provide exceptional...
-
Customer Service/ Call Center Representative
4 weeks ago
Charlotte, United States TEKsystems Full timeJob DescriptionJob Description ****MUST HAVE 1-2 YEARS OF CALL CENTER EXPERIENCE TO BE CONSIDERED**** Customer Service/ Call Center Representative:DescriptionAs a Customer Service Representative, you will provide service and support to internal and external customers. This is a pivotal role as you will be the first point of contact for many customers....