Call Center Representative
2 days ago
We are seeking a highly skilled Call Center Representative to join our team at Randstad. As a Call Center Representative, you will be the initial point of contact for clients, providing exceptional customer service and support.
Key Responsibilities:- Provide exceptional customer service through strong interpersonal and client relationship management skills.
- Serve as the initial point of contact for clients, following standardized procedures to meet client needs.
- Self-sufficient and able to utilize multiple resources to find answers and resolutions independently.
- Document client and team feedback in support of service improvement efforts within the business.
- Use a consultative approach to position products and services to clients.
- 2 years of experience in a call center or customer service role.
- Experience level: Experienced.
As a Call Center Representative at Randstad, you will receive a competitive hourly rate, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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