Call Center Representative

2 days ago


Charlotte, North Carolina, United States Randstad Full time
Job Title: Call Center Representative

We are seeking a highly skilled Call Center Representative to join our team at Randstad. As a Call Center Representative, you will be the initial point of contact for clients, providing exceptional customer service and support.

Key Responsibilities:
  • Provide exceptional customer service through strong interpersonal and client relationship management skills.
  • Serve as the initial point of contact for clients, following standardized procedures to meet client needs.
  • Self-sufficient and able to utilize multiple resources to find answers and resolutions independently.
  • Document client and team feedback in support of service improvement efforts within the business.
  • Use a consultative approach to position products and services to clients.
Requirements:
  • 2 years of experience in a call center or customer service role.
  • Experience level: Experienced.
What We Offer:

As a Call Center Representative at Randstad, you will receive a competitive hourly rate, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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