Collections Specialist

4 weeks ago


New York, United States Robert Half Full time
Job DescriptionJob Description

Expanding New York City organization is currently seeking a Collections Specialist in New York, New York. The Collections Specialist will be primarily tasked with managing accounts receivable, facilitating business-to-business collections, and building relationships with stakeholders.


Responsibilities:


• Ensuring the timely collection of payments in accordance with established processes.

• Handling heavy phone and email communication for business-to-business collections.

• Building and maintaining positive relationships with clients to facilitate collections.

• Keeping track of accounts receivable and conducting billing functions as required.

• Addressing and resolving customer inquiries in a timely and professional manner.

• Regularly monitoring customer accounts and taking necessary actions based on account status.

• Coordinating with other teams to process customer credit applications accurately.

• Maintaining detailed and accurate customer credit records.

• Implementing strategies to improve the collection process and meet performance targets.

• Adhering to all relevant regulations and standards related to collections and accounts receivable.Expanding New York City organization i

• Minimum of 2 years of experience as a Collections Specialist or similar role
• Proficiency in Accounts Receivable (AR) management
• Solid understanding and experience with billing functions
• Proven experience and knowledge in collection processes
• Demonstrated experience in B2B collections
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Strong problem-solving skills and ability to make sound decisions
• Proficient in using Microsoft Office Suite and other relevant software.

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