Rent Collection Specialist
4 weeks ago
We are seeking a highly skilled Rent Collection Specialist to join our team at Services for the UnderServed. As a key member of our Support Services team, you will play a critical role in ensuring that our clients receive the benefits they are eligible for.
Key Responsibilities:
- Review tenant accounts and aging reports to determine action plans for past due balances
- Coordinate with Legal, Finance, and Program staff to resolve billing issues
- Contact residents regarding outstanding balances and resolve billing issues
- Conduct entitlement assessments to determine eligibility for HRA-Public Assistance benefits
- Assist tenants with HRA-Public Assistance, rental assistance, and other city resources to resolve rent arrears
- Keep informed and up to date on public policy issues, new developments in public assistance, rental assistance, and other rent arrears resources
Requirements:
- Ability to write and communicate effectively
- Experience or knowledge in HRA-Public Assistance benefits
- Proficiency in ACCESS HRA client & provider portals
- Proficiency in Microsoft Office (Excel, Word, and other database systems)
- Ability to multi-task
Why Work with Us:
We are a resource that provides support to individual program departments to assist in the pursuit of our mission. We are a collegial, supportive group with a dynamic culture that continuously seeks to collaborate and improve the lives of our clients. We treat all staff with respect through each interaction.
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Rent Collection Specialist
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New York, New York, United States Services for the UnderServed Full timeRent Collection SpecialistWe are seeking a highly organized and detail-oriented Rent Collection Specialist to join our team at Services for the UnderServed (S:US). In this role, you will play a critical part in ensuring that our clients receive the benefits they are eligible for, while also resolving rent arrears and maintaining a positive relationship with...
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