Collections Specialist

1 month ago


New Orleans, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short-term contract employment opportunity for a Collections Specialist in New Orleans, Louisiana. In this role, you will have the opportunity to bolster your career in the finance industry. As a Collections Specialist, your primary responsibility will be to manage and maintain customer accounts, including processing customer applications, ensuring data accuracy, and addressing customer inquiries.

Responsibilities
• Efficiently process customer credit applications
• Sustain precise customer credit records
• Respond to vendor inquiries and address issues promptly
• Update and maintain customer files to ensure data accuracy
• Manage customer accounts and take necessary actions on overdue amounts
• Record customer payments accurately on the appropriate reports
• Conduct both inbound and outbound collections calls
• Oversee billing and reporting activities in accordance with deadlines
• Utilize accounting software in managing accounts and processing transactions.• Proficiency in Accounting Software Systems is required.
• Familiarity with Accurint is essential.
• Experience with ADP - Financial Services is necessary.
• Ability to navigate CRM efficiently.
• Knowledge of Epic Software is a must.
• Experience in handling Accounts Receivable (AR).
• Capability to manage Answering Inbound Calls effectively.
• Proficiency in Billing Functions is crucial.
• Experience in Claim Administration is required.
• Understanding of Collection Processes is necessary.
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