Collections Specialist

4 weeks ago


New York, New York, United States kay search group Full time
Job Description

Position: Collections Specialist

Company: Kay Search Group

Location: Hybrid

Comp Package: Base to $87K, Full Benefits, Bonus, Tuition Reimbursement, 401K+, etc.

Key Responsibilities:

  • Develop strong working relationships with Partners and staff professionals to review accounts and escalate as necessary.
  • Analyze client AR trends, determine challenges, and suggest solutions, providing regular updates to management.
  • Assist in managing day-to-day collections operations, focusing on large dollar aged accounts and handling account escalations.
  • Collaborate with Client Accounting Specialists to ensure appropriate collections follow-up is maintained monthly.
  • Develop payment solutions, liaising with pricing and billing teams, and obtain billing attorney approval to implement arrangements and manage accounts monthly.
  • Respond to client inquiries and communicate past-due accounts and invoices.
  • Perform account reconciliations.
  • Conduct credit review analyses on clients as needed.

Qualifications:

  • 2+ years' experience with collections analysis and accounts receivable in a law firm or professional services required.
  • Bachelor's Degree a plus.
  • Strong customer service skills, ability to negotiate, influence, and collaborate to build successful relationships with all levels of personnel at the firm.
  • Strong business judgment, ability to think critically and problem-solve.
  • Excellent attention to detail and organizational skills with a sense of accuracy.
  • Ability to understand, adhere to, enforce, and apply department policies and procedures.
  • Proficiency in MS Office, minimum of intermediate Excel proficiency, advanced Excel a plus.

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