Collections Specialist

4 weeks ago


New York, New York, United States EisnerAmper Full time
Job Title: Collections Specialist

About the Role:

EisnerAmper is seeking a skilled Collections Specialist to join our global partner team. As a Collections Specialist, you will be responsible for providing exceptional customer service, processing and reviewing account adjustments, and resolving invoice discrepancies. Your primary goal will be to reduce delinquency for assigned accounts while maintaining effective communication with Treasury management.

Key Responsibilities:

• Monitor accounts to identify outstanding debts
• Investigate and reconcile client data
• Contact clients to request payment information and encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer payment issues
• Update account notes and collection efforts
• Report on collection activity and accounts receivable status

Requirements:

• High School Diploma
• 5+ years of experience in collections
• Excellent communication skills (written and oral)
• Skilled in negotiation and problem-solving
• Knowledge of billing procedures and collection techniques
• Preferred experience in a professional services environment
• Familiarity with laws related to debt collection
• Working knowledge of SAP, knowledge of High Radius a plus
• Advanced Excel skills (formulas, pivot tables)
• Comfortable working with targets and managing stress

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees including 400 partners across the world. We combine responsiveness with a long-range perspective to help clients meet the pressing issues they face today and position them for success tomorrow.

What We Offer:

• A dynamic and inclusive work environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance

Equal Opportunity Employer:

EisnerAmper is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a supportive and inclusive environment where our colleagues can succeed.

Preferred Location: Iselin

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