Services and Support Coordinator

4 days ago

Richardson, United States Volt Workforce Solution Full time
Job DescriptionJob DescriptionBuild your future with Volt

Volt is immediately hiring for a Services and Support Coordinator at Richardson, TX.  

As a Warehouse Associate I, you will:

  • Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
  • Establish and maintain close communication with both internal and external customers to ensure optimal performance in support services and contractual obligations.
  • Communicates with customers for issue resolution and response.
  • Solves a broad range of service / support requests varying in scope and complexity.
  • Will require understanding of general and technical aspects of various contract requirements and processes.
  • Need to be able to document processes and work instructions.
This is a Full-Time Contract opportunity.

Schedule: Monday – Friday 8 am – 4:30 pm

The Ideal Candidate will have:

  • May require some higher education or specialized training/ certification, or equivalent combination of education and experience.
  • Typically, minimum of 3 years relevant experience.
  • Solid working knowledge of Windows OS and MS Office applications including Outlook and Excel.
  • Experienced use of web-based CSM or order fulfilment software is strongly preferred.
  • Experience in Test & Measurement industry is a plus. 
  • Experience with database tracking and management systems.
  • Strong interpersonal skills to work with internal and external customers.
  • Strong attention to details and organizational skills.
  • Ability work with reports and perform data analysis.
  • Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
Payrate Range in Between - $22 - $23/hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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