Front Desk Coordinator

4 weeks ago


Richardson, Texas, United States Arapaho Rehabilitation and Care Center Full time
Role Summary:

We are seeking a highly organized and customer-focused Receptionist to provide exceptional support to our clients and visitors at the Arapaho Rehabilitation and Care Center. The successful candidate will be responsible for managing the front desk, answering and routing calls, and handling various administrative tasks with a high level of efficiency and professionalism.

Key Responsibilities:
  • Manage the front desk, including greeting clients and visitors, and directing them to the appropriate person or department
  • Answer and route calls, including taking messages and transferring calls as needed
  • Handle a range of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records
  • Ensure the reception area is clean and organized at all times
  • Provide excellent customer service to clients and visitors, including assisting with questions and needs
  • Perform other duties as assigned by management
Requirements:
  • Minimum of 1 year of experience as a receptionist or in a customer service role
  • Strong communication and customer service skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems
  • Fluency in English is required; additional language skills are a plus
Benefits:
  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k) retirement plan (US only), Employer RRSP match (Canada only)
  • Professional development opportunities
  • A positive and supportive work environment


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