Help Desk Tech Support

3 days ago


Nashville, United States Swipejobs Full time
Job DescriptionJob Description

Apply Today, Work Today
Weekly Pay

Job Description:

A large National Healthcare Company is hiring a Member Support

Analyst.

Must have supply chain or medical industry related experience.

The Member Support Analyst is assigned a base of accounts and provides Tier 1 technical support as well as overall HPG support for incident resolution and requests reported by their account base. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of system/web applications (Member Portal, IMS, CatScan, PASS, CCM, VIRA, HOME, SMART, iCommit, and SSR).

Must have Customer Service Skills- answering phone calls, professional language and interaction skills. Computer literacy, use of Microsoft Office products, reading comprehension, solid communication skills, some data analytics, ability to use multiple applications for tasks. Desire to become an FTE and join the team permanently

Full-time, Part-time
$ 19.0/hr

HV23


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