Security Help Desk Technician
6 months ago
Looking for a way to launch your career in cybersecurity?
Looking for a permanent remote-only position?
Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.
We are looking for a motivated help desk support technician that is motivated to learn and develop their skills in cybersecurity.
What do we need from you? Talented, tenacious individuals looking to learn and help IT teams improve their cybersecurity controls and posture. We’re actively hiring helpdesk personnel to help us fulfill our mission of protecting a Million people.
Even Better? Experience with Windows AD, AAD, and operating system support would be ideal. Do you have experience working in a NOC or SOC as well? Tell us about it.
Your typical day will consist of:
- Manage support calls and improve our documentation
- Follow up with clients to make sure their issues are resolved
- Document how to help IT support companies manage their security
- Run pen test reports and security risk assessments for clients
- Analyze pen tests, security log, alert, and event data (We will train you)
- Escalate and document problematic issues
Qualifications for Helpdesk Technician
- Proficient with Windows environments (5 years)
- Excellent oral communication skills
- Detail-oriented in order to keep detailed notes on tickets
- Highly organized to keep Helpdesk requests in order
- Ability to diagnose and resolve basic computer technical issues
- MSP experience a plus
Yep, this is a full-time gig with benefits.
Healthcare—Health, Dental, and Vision (we cover all premiums)
401K (with employer match)
Flexible schedule and paid time off
Completely remote position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure)
We are revolutionizing the way businesses think about cybersecurity. You are probably asking yourself "what does 'revolutionize' mean?" Sounds like a buzz word doesn’t it. Let's define revolutionize: To make it 31 times better. We are making cybersecurity 31 times better for businesses.
-
Security Help Desk Technician
3 weeks ago
nashville, United States Galactic Advisors Full timeLooking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...
-
Security Help Desk Technician
2 months ago
nashville, United States Galactic Advisors Full timeLooking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...
-
Security Help Desk Technician
3 weeks ago
Nashville, TN, United States Galactic Advisors Full timeLooking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...
-
Help Desk Technician
6 months ago
Nashville, United States The LaSalle Group Full timeLaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Nashville, TN and will be expected to be onsite but will also be offered some remote flexibility. This is a contract-to-hire opportunity. Help Desk Technician Responsibilities: Monitor,...
-
Help Desk Manager
6 days ago
Nashville, United States Technology Lab Full timePosition: Help Desk Manager Location: In-Office, Nashville Under the supervision of the Vice President of Operations, the Help Desk Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Help Desk Manager plays a crucial role in managing and mentoring the help desk...
-
Help Desk Technician
2 months ago
Nashville, United States TEKsystems Full timeJob DescriptionJob DescriptionFully Remote***** Have to be willing to go onsite to pick up equipment and future potential meetings. Duration12 Duration UnitMonth(s) Req Description Description\*\*\*\*\*\* The candidate will need to be in the Middle TN area and able to drive to Smyrna for first day pick up of equipment and potential one off...
-
Senior Help Desk Technician
1 day ago
Nashville, United States Upstream Risk Management Full timeWe are looking for a Tier 2 Support Specialist to embed with Amazon's corporate security division. The support specialist will join a global team of help desk professionals who are collectively responsible for responding to reported security device issues from c.400 corporate locations across the globe. You will be responsible for helping to resolve those...
-
Highly Skilled Security Systems Engineer
5 days ago
Nashville, Tennessee, United States Next Level Technician Full timeUnlock a Long-Term Career Opportunity in Nashville, TNWe are currently seeking highly skilled Access Control/CCTV Technicians for a long-term opportunity that will shape your career in the low-voltage industry. Our company offers a comprehensive benefits package, competitive pay, sign-on bonuses, referral incentives, and Level UP rewards.About Next Level...
-
Access Control/CCTV Technician
2 months ago
Nashville, United States Next Level Technician Full timeNext Level Technician is urgently hiring Access Control/CCTV Technicians for a long-term, career-shaping opportunity in the NashvilleTN area! Why work at Next Level Technician? Not only do we offer competitive pay, sign on bonuses, referral bonuses, Level UP rewards and medical benefits, Next Level Technician will match you up with an attentive and...
-
Help Desk Analyst II
1 month ago
Nashville, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Help Desk Analyst II to join our team in Nashville, Tennessee. The selected candidate will be primarily responsible for managing vendors, undertaking physical work, and assisting in the onboarding process. This role will also involve providing remote support to customers and maintaining a high level of...
-
Service Desk Technician
6 days ago
Nashville, United States IDR Healthcare Full timeIDR is seeking a Service Desk Technician to join one of our top clients in Downtown, Nashville area. This role is perfect for those who thrive in a fast-paced, 24/7 environment, providing critical technology support to a diverse team. If you are passionate about customer service, have excellent organizational skills, and are looking for an opportunity to...
-
nashville, United States Upstream Risk Management Full timeWe are looking for a Tier 2 Support Specialist to embed with Amazon's corporate security division. The support specialist will join a global team of help desk professionals who are collectively responsible for responding to reported security device issues from c.400 corporate locations across the globe. You will be responsible for helping to resolve those...
-
Help Desk Support Level 2
1 month ago
Nashville, United States K2 Staffing, LLC Full timeSummary Our client is a leading IT Solutions Company located in Nashville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs....
-
Service Desk Analyst
2 weeks ago
Nashville, United States TEKsystems Full time*Description:* TEKsystems' client is looking for a Service Desk Technicians on a 6 month contract to hire. This position is located within the Technical Support Service Center and will perform the technical duties required for information systems support. For IT to ensure timely resolution of all customer problems and requests as they are reported, IT is a...
-
Service Desk Analyst
7 days ago
Nashville, United States TEKsystems Full time*Description* TEKsystems' client Nashville & Davidson County Metropolitan Government is looking for a Service Desk Technicians on a 6 month contract to hire. This position is located within the ITS Department Technical Support Service Center (TSSC) and will perform the technical duties required for information systems support. For ITS to ensure timely...
-
Fire and Security Technician
1 month ago
Nashville, United States Customized Security Solutions Llc Full timeJob DescriptionJob DescriptionNICET Level I or higher required.Looking for an experienced technician of three or more years that can service, install, test, and maintain a variety of fire alarm systems as well as intrusion systems as well as CCTV. Experience in access control and audio/video is a plus.We are a seeking a motivated individual who is a team...
-
Security Technician
2 weeks ago
Nashville, United States TEKsystems Full timeJob DescriptionJob Description Top Skills' Details1. Experience within programming residential security panels. (Honeywell, DSC, alarm.com, Qolsys)2. Proven ability to train residential owners on equipment and systems3. Commercial Low Voltage installation experience Secondary Skills - Nice to HavesJob Description looking for a residential security...
-
Service Desk Technician
3 weeks ago
nashville, United States Brooksource Full timeService Desk Technician Ongoing Contract We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer base of 45,000 end users. They will be required to troubleshoot issues related to desktop, laptop and hardware technologies. The...
-
Service Desk Technician
3 weeks ago
nashville, United States Brooksource Full timeService Desk Technician Ongoing Contract We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer base of 45,000 end users. They will be required to troubleshoot issues related to desktop, laptop and hardware technologies. The...
-
Security Technician
4 weeks ago
Nashville, United States Anistar Full timeJob DescriptionJob DescriptionJob Title: Security TechnicianLocation: Nashville, TNSalary: $20 – $32Position Summary: Anistar Technologies is seeking a Security Technician to install and service access control, CCTV, and surveillance systems.The position supports the security solutions business by installing and troubleshooting newly installed...