Administrative Assistant

3 weeks ago


Indianapolis, United States Robert Half Full time
Job DescriptionJob DescriptionWe are welcoming applications for the role of an Administrative Assistant in the vibrant city of Indianapolis, Indiana. This role offers a contract to permanent employment opportunity in the industry. You will be a vital part of our team, providing administrative support, managing customer inquiries, and maintaining accurate customer records.

Responsibilities:
• Answering and directing phone calls in a detail oriented manner, ensuring all queries are addressed.
• Data entry tasks, specifically pertaining to member information, ensuring accuracy and efficiency.
• Filing member reports in accordance with the established rules, maintaining an organized file system.
• Performing other clerical duties as required, contributing to the smooth running of the office.
• Demonstrating a detail oriented presence in person when members visit.
• Acquiring proficiency in our specific system where data entry operations are conducted.
• Collaborating effectively within a team environment to achieve common goals.
• Providing customer support, resolving issues promptly and maintaining customer satisfaction.
• Regularly monitoring customer accounts and taking appropriate actions when necessary.
• Occasionally handling minor physical tasks, such as filing or handling small projects.• Minimum of 1 year experience as an Administrative Assistant or in a similar role
• Proven ability in performing administrative assistance tasks
• Experience with clerical duties, including handling mail and directing calls
• Proficiency in answering multi-line phone system
• Strong customer support skills, able to handle inquiries and resolve issues efficiently
• Demonstrated ability in data entry, with attention to detail and accuracy
• Familiarity with filing systems and record keeping, both digital and physical

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