Front Office Manager

1 month ago

Orlando, United States Goodwin Recruiting Full time
Job DescriptionJob DescriptionTo Apply for this Job Click Here

Are you a dedicated hospitality professional with a passion for exceptional guest service? Do you thrive on leading teams and crafting unforgettable experiences for travelers? We’re looking for a dynamic Front Office Manager to oversee our front desk operations and ensure a seamless journey for our guests from check-in to check-out.

As a boutique hotel, we pride ourselves on creativity, initiative, and a personal touch in every aspect of our service. If this resonates with you, we’d love to hear from you Join us in creating memorable moments for our guests.




Front Office Manager Responsibilities and Requirements:


  • Manage daily operations including check-ins, check-outs, reservations, and guest requests with efficiency and professionalism
  • Handle guest concerns and feedback, resolving issues promptly and maintaining a high level of guest satisfaction
  • Collaborate with other departments (housekeeping, maintenance, and food & beverage) to ensure smooth operations
  • Optimize room revenue by managing reservations and promoting hotel services and amenities
  • Associate or Bachelor's degree in Hospitality Management or related field
  • Proven experience in front desk or hospitality management, ideally in a boutique or luxury hotel.
  • Exceptional customer service and communication skills, with a passion for creating memorable guest experiences
  • Proficiency in hotel management software Opera Cloud and other office software
  • Bilingual, Spanish proficiency

Front Office Manager Benefits:


  • Competitive salary with performance-based incentives
  • Health insurance and retirement plan options
  • Discounts on hotel stays, dining, and other hotel services


At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share. JOB ID: 144895#post

Diana Silva

To Apply for this Job Click HereCompany DescriptionGoodwin Recruiting (Forbes America's Best Recruiting Firms 2020, 2021, 2022, & 2023) is a full-service recruiting agency that was founded in hospitality.

Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do.

We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.Company DescriptionGoodwin Recruiting (Forbes America's Best Recruiting Firms 2020, 2021, 2022, & 2023) is a full-service recruiting agency that was founded in hospitality. \r
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Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do. \r
\r
We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.

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