Benefit Payment Services
1 week ago
BCforward is currently seeking a highly motivated Benefit Payment Services CSR for an opportunity in Newark, DE 19713
Job Details:
Job Title: Benefit Payment Services - CSR
Location: Newark, DE 19713
Job Type: Contract
Duration: 5 months and Possible extension
Anticipated Start Date: Asap
Job Description:
Benefit Payment Services (BPS) assists retirees with questions regarding their pension payments. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our team of call center professionals.
Duties include:
· Receiving inbound calls
· Understanding call requests, problem solving as needed, and routing if required per client profile
· Assisting retirees with questions about their pension payments, tax forms, withholdings, etc.
· Sending forms via mail, fax, and email to participants
Qualifications
· Previous call center experience a plus but not required
· College degree required
· Demonstrated proficiency in Word, Excel, internet, and email.
· Highly motivated, self-starter who can complete functions with little supervision
· Strong organization/time management skills &ability to prioritize
· Ability to function well in a high-volume environment & multi task
· Adapts well to change and is a team player- ability to achieve both individual and group goals
· Must have excellent communication skills & telephone etiquette with customer service focus
· Excellent attendance record required
Must be willing to work overtime when necessary
Company DescriptionAbout BCforwardFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receivCompany DescriptionAbout BCforward\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\r
BCforward is an equal-opportunity employer. All qualified applicants will receiv
-
Benefit Payment Services
2 months ago
Newark, United States ATR International Full timeThe key responsibilities of the Client Service Representative are to deliver day-to-day support for external clients, taking responsibility for the client experience, monitoring and resolving service issues and acting as the advocate for the client This individual also acts as the point of contact for internal customers and business partners ensuring issues...
-
Customer Service Representative
4 weeks ago
Newark, Delaware, United States Veterans Sourcing Group Full timeJob SummaryA global financial services company is seeking a Customer Service Representative - Benefit Payments Specialist to join their team in Newark, DE.This role involves providing exceptional customer service to retirees, assisting with questions about pension payments, tax forms, and withholdings.Key Responsibilities:Receiving and resolving inbound...
-
Benefits Customer Service Representative
7 days ago
Newark, United States ATR International Full timeWe are seeking a Benefits Payments Services Representative for a very important client.Benefit Payment Services (BPS) assists retirees with questions regarding their pension payments. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our team of call center professionals. Responds to customer verbal...
-
Shared Services Data Analytics
6 days ago
newark, United States JP Morgan Chase Full timeDo you enjoy being a hands-on technical manager? You have found the right team! You will have upwards of 6 direct reports in this role, and need to have prior management experience to be considered. As a Data Analyst Manager, Vice President in the Share Services Data, Analytics, and Tools team, you will be an integral part of the Strategy & Innovation...
-
Benefits Representative
3 days ago
Newark, United States Dexian Full timeDESCRIPTIONBenefit Payment Services (BPS) assists retirees with questions regarding their pension payments. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our team of call center professionals.RESPONSIBILITIES· Receiving inbound calls· Understanding call requests, problem solving as needed, and...
-
newark, United States Dexian Full timeDESCRIPTIONBenefit Payment Services (BPS) assists retirees with questions regarding their pension payments. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our team of call center professionals.RESPONSIBILITIES· Receiving inbound calls· Understanding call requests, problem solving as needed, and...
-
Sr. Director for Benefits and Compensation
6 days ago
Newark, United States Friends Services Alliance Full timeThe Kendal Corporation Newark DE Full Time Join an organization where you can make a difference! Kendal ~ Together, transforming the experience of aging. The Sr. Director for Benefits and Compensation functions as a senior advisor and trusted partner to the business on system-wide organization, benefit, and compensation strategies. Collaborating with...
-
Client services specialist
1 week ago
Newark, United States Randstad Full timeThis is a unique entry-level opportunity to join one of the world's oldest and largest financial institutions. As a Client Service Representative within Benefit Payment Services, you will act as the primary point of contact for clients, supporting the administration of benefit payments for Qualified and Non-Qualified Retirement Plans. This position serves as...
-
Patient Services Representative
1 month ago
Newark, United States Westside Family Healthcare Full timeJob Type Full-timeDescriptionWESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY.Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth...
-
Patient Services Representative
4 weeks ago
Newark, United States Westside Family Healthcare Full timeJob Type Full-time Description WESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY. Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth...
-
Registered Nurse
6 months ago
Newark, United States Drift Services Full timeStarting Pay Rate: $40 - $55 / hour ***New Graduates Welcome To Apply!*** At DRIFT, we work with healthcare companies across the United States to help recruit for frontline staff positions. By applying with us, you'll work with one of our Recruitment Pros to help you land your next dream role. Please note: we recruit for direct hire positions and are not...
-
Customer Service Supervisor
4 weeks ago
Newark, Delaware, United States Horizon Services Full timeJob OverviewHorizon Services is seeking a highly skilled and experienced Customer Service Supervisor to lead our Outbound Sales Team. This role is responsible for overseeing the activities of the team, ensuring they meet booking goals, adhere to quality standards, and deliver exceptional customer service.The ideal candidate will have a proven track record of...
-
Customer Service Representative
1 week ago
Newark, United States Synerfac Full timePay: $15 with the potential to earn a $300 bonus per month (each shift contains a 1 hr. lunch & two paid 15min breaks) Summary: To contact specified individuals in an effort to retrieve any and all of our client"s accounts receivables. Essential Functions: * Achieve department standards and goals as set by management through continuous efforts to contact...
-
Customer Service Representative
7 days ago
Newark, United States AllSTEM Connections Full timeJob DescriptionJob DescriptionAllSTEM Connections is currently hiring a Customer Service Representative for one of our clients in the banking industry Location: Newark, DE Contract: 5 Months Pay rate: $24/hr - $26/hr Job Description Benefit Payment Services (BPS) assists retirees with questions regarding their pension payments. We are looking for...
-
Customer Service Representative
1 month ago
Newark, Delaware, United States Veterans Sourcing Group Full timeA global financial services company is seeking a Customer Service Representative to join their team in Newark, DE. The ideal candidate will possess a commitment to superior customer service and have previous call center experience.Key Responsibilities:Receiving inbound calls and understanding call requestsProblem solving and routing calls as neededAssisting...
-
Payroll Specialist
4 weeks ago
Newark, Delaware, United States Horizon Services Full timeJob OverviewHorizon Services is seeking a skilled Sr. Payroll Practitioner to join our team at our corporate headquarters in Newark, DE.The successful candidate will be responsible for processing weekly, bi-weekly, and monthly payrolls for several HVAC/Plumbing companies across the US, including salary, hourly, commission, and piecework. Additionally, they...
-
Automotive Service Advisor
6 months ago
Newark, United States Everest Auto Repair Full time $40,000 - $80,000Responsibilities:Greet customers and provide excellent customer serviceListen to customers' concerns and accurately diagnose issues with their vehiclesProvide recommendations for necessary repairs and maintenanceUpsell additional services and products to customers, answer phones and emailsPrepare accurate estimates for repairs and communicate them to...
-
Customer Service Rep I
3 weeks ago
Newark, United States Chesapeake Corporation Full timeCustomer Service Representative INewark, DEWhat makes us great... At the heart of our Company is a dedication to delivering energy that drives progress.We put people first, work to keep them safe and build trusting relationships. Benefits/what's in it for you?Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and...
-
Airline Customer Service Ambassador
6 days ago
Newark, Delaware, United States Hallmark Aviation Services Full timeUnlock a Career in Aviation ExcellenceAre you ready to take your skills to new heights and embark on an exciting journey in the aviation industry?Hallmark Aviation Services is a leading provider of above-the-wing ground handling services, renowned for delivering exceptional service to international airlines at Newark Liberty International Airport.We seek...
-
Customer Service Rep I
3 weeks ago
Newark, United States Chesapeake Corporation Full timeCustomer Service Representative INewark, DEWhat makes us great... At the heart of our Company is a dedication to delivering energy that drives progress.We put people first, work to keep them safe and build trusting relationships. Benefits/what's in it for you?Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and...