Customer Service Representative

4 weeks ago


Newark, Delaware, United States Veterans Sourcing Group Full time
Job Summary

A global financial services company is seeking a Customer Service Representative - Benefit Payments Specialist to join their team in Newark, DE.

This role involves providing exceptional customer service to retirees, assisting with questions about pension payments, tax forms, and withholdings.

Key Responsibilities:

  • Receiving and resolving inbound calls
  • Understanding call requests and routing as needed
  • Assisting with forms and documentation

Requirements:

  • Previous call center experience preferred
  • College degree not required but preferred
  • Strong communication and organizational skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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