Customer Service Representative
4 weeks ago
A global financial services company is seeking a Customer Service Representative - Benefit Payments Specialist to join their team in Newark, DE.
This role involves providing exceptional customer service to retirees, assisting with questions about pension payments, tax forms, and withholdings.
Key Responsibilities:
- Receiving and resolving inbound calls
- Understanding call requests and routing as needed
- Assisting with forms and documentation
Requirements:
- Previous call center experience preferred
- College degree not required but preferred
- Strong communication and organizational skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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