Administrative Assistant

5 days ago

Oakland, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract for a permanent position as an Administrative Assistant in the non-profit industry, located in Oakland, California. In this role, you will be instrumental in supporting the Outreach team, developing recruitment plans, and maintaining vital relationships with educational vendors. Your daily activities will involve a mix of administrative and customer service tasks.

Responsibilities:
• Collaborate with the team to design and execute recruitment and outreach programs.
• Implement training programs and manage program logistics in collaboration with various stakeholders.
• Screen applicants for basic eligibility and collect and analyze relevant data.
• Develop recruitment materials adhering to the guidelines set by management.
• Present information about our programs to targeted workers, managers, and educational vendors.
• Maintain required documentation of education and training programs.
• Submit regular written reports to ensure compliance with program requirements and goals.
• Assist in the implementation of programs and projects, including planning, development, and evaluation.
• Answer inbound calls, handle email correspondence, and schedule appointments as needed.
• Perform data entry tasks and use Microsoft Office suite for various administrative tasks.• Demonstrated ability to effectively answer inbound calls, providing timely and accurate information to callers.
• Exceptional customer service skills, with a proven track record of building and maintaining positive relationships with diverse stakeholders.
• Proficiency in data entry tasks, ensuring accuracy and attention to detail in all data handling.
• Strong written communication skills, particularly in email correspondence, with the ability to convey information clearly and professionally.
• Experience with both inbound and outbound calls, displaying excellent telephone etiquette and problem-solving skills.
• Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and generating reports.
• Proficient in using Microsoft Outlook for email management, scheduling appointments, and organizing tasks.
• Skilled in creating effective presentations using Microsoft PowerPoint, tailoring content to varied audiences.
• Proficiency in Microsoft Word, with the ability to create, format, and edit a range of documents.
• Experience in scheduling appointments, managing calendars, and coordinating logistics for meetings and events.

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