Administrative Assistant

23 hours ago

Oakland, United States Bonita House, Inc Full time

About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.

Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.

Bonita House Supported Independent Living Program and Case Management Team is a community-based outpatient program, committed to providing the highest quality, culturally informed, and client-centered case management and housing to people recovering with co-occurring mental health and substance use conditions.

Position Summary:

The Administrative Assistant acts as the first point of contact for phone and walk-in customers. S/he consistently delivers excellent customer service by putting the individual first, speaking with them respectfully and kindly and providing accurate information. S/her performs pro-active problem-solving to ensure that the client's needs are provided for in the most effective and timely manner possible. Additionally, the Admin Assistant provides general administrative and clerical support to clinical staff.

The ideal candidate has prior office and billing experience in a mental health or medical environment with strong organizational and interpersonal skills. S/he has a positive and enthusiastic disposition, enjoys people and is comfortable engaging in proactive relationship building. She/he has the ability to effectively present information, exercise courtesy and tact in dealing with clients, staff, other providers, and the public in giving and obtaining information. She/he will assist with billing to Alameda County SmartCare system and Medicare, including maintaining an eligibility tracking system for Medi-Cal and Medicare billing, and maintaining work unit's reports and records suitable for county, state and federal auditing. The Admin Assistant reports to the Program Director of the assigned program.

Qualifications:

* High school diploma, GED or AA, preferable BA
* Minimum of 3 years of prior office/reception experience, prior experience in healthcare environment/setting.
* Professional office demeanor.
* Dependable self-starter.
* Knowledge of office equipment: computer literacy, Microsoft Word, Excel, EHR, fax, scanner, copier experience.
* Ability to manage multiple priorities and deadlines with flexibility and professionalism.
* Strong time management skills; uses time effectively and consistently meets deadlines.
* High level of detail and accuracy.
* Excellent verbal and written communication skills.
* Able to maintain confidentiality.
* Bilingual preferred

Essential Functions/Skills:

* Greets clients, family members, and the public in a courteous and welcoming manner.
* Answers phone callers with an appropriate greeting direct and channels phone inquiries to appropriate staff. Processes and routes call to the Officer of the Day appropriately.
* Maintains the reception area/lobby as a safe and welcoming environment, updating client information/educational materials, reporting damage to furniture and equipment to supervisor; keeps clients informed of appointment status while waiting.
* Ensures adequate office supplies, including forms, are available.
* Provides clinical staff with timely and clear communication regarding client needs.
* Assists clients in problem-solving medication prescription delays and routes medication questions to appropriate clinical staff.
* Enters data in multiple computer programs; updates client information in EHR.
* Prints distribute, verifies, tracks and faxes various medical records and reports.
* Responds to external inquiries, providing accurate referral information.
* Verifies insurance eligibility and authorizations monthly.
* Maintains client clinical records, including document filing and chart thinning.
* Assists in monthly billing.
* Other clerical and administrative duties as assigned.

Physical Requirements

Constantly have ability to bend and stoop, ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition, good manual dexterity, with the ability to perform all tasks related to job assignments.

Equal Employment Opportunity Statement

Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.

  • Administrative Assistant

    4 weeks ago

    Oakland, United States Allana Buick & Bers Full time

    About the Administrative Assistant position Allana Buick and Bers is looking for a reliable Administrative Assistant who will undertake a broad set of administrative and clerical tasks, such as providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities, particularly making...

  • Administrative Assistant

    4 weeks ago

    Oakland, United States Manpower Group Inc. Full time

    Our client in the public sector is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be part of the department supporting various teams. The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong analytical skills which will align successfully in the organization. Job...

  • Administrative assistant

    4 weeks ago

    Oakland, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Administrative Assistant Job Description: Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Company. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a...

  • Administrative Assistant

    1 month ago

    Oakland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of an Administrative Assistant to support our team in Oakland, California. In this role, you will mainly be responsible for scheduling and coordinating meetings for the Special Education Department, utilizing various software platforms. This role offers a short term contract employment opportunity and requires...

  • Administrative Assistant

    2 weeks ago

    Oakland, United States Tech One IT Full time

    JOB DETAILS:Job Title: Administrative AssistantLocation: Oakland, CA 94609 (Need locals)Duration: Contract Job Description:Administrative support for Acute Rehabilitation Services department assisting with billing, data entry, insurance authorization and other tasksCOVID-19 Vaccine (Facility Guideline):Required + Booster - Medical/Religious Exemptions only

  • Administrative Assistant

    2 weeks ago

    oakland, United States Tech One IT Full time

    JOB DETAILS:Job Title: Administrative AssistantLocation: Oakland, CA 94609 (Need locals)Duration: Contract Job Description:Administrative support for Acute Rehabilitation Services department assisting with billing, data entry, insurance authorization and other tasksCOVID-19 Vaccine (Facility Guideline):Required + Booster - Medical/Religious Exemptions only

  • Administrative Assistant

    6 months ago

    Oakland, United States Pacific Rail Services Full time $19

    Pacific Trailer Repair Services is hiring immediately for Administrative Assistant to join our team in a recession-proof industry at a Rail Container Storage Yard in Oakland, California.  This is an entry level position as we'll teach you everything you need to know in order to be successful on the job.  Good communication, basic computer, and office...

  • Administrative Assistant

    1 month ago

    Oakland, California, United States Pacific Rail Services Full time

    Pacific Rail Services Job DescriptionWe are seeking an Administrative Assistant to provide administrative support to our team. The successful candidate will be responsible for directing incoming calls, managing mail, inventory, payroll, and day-to-day operations to ensure the efficient operation of the office.Key Responsibilities:Answer and direct phone...

  • Administrative Assistant

    4 weeks ago

    Oakland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in need of an Administrative Assistant for a contract position with our client located in Oakland, California. The role is centered around providing support for a local community college. This role is on-site, working Monday to Friday and is anticipated to last around 3 months.• Use multiple application portals and...

  • Legal Administrative Assistant

    1 month ago

    Oakland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Legal Administrative Assistant to join a boutique law firm in Oakland, CA on a contract-to-hire basis. This role is ideal for candidates with strong legal administrative experience who are looking to support attorneys and manage day-to-day office functions in a dynamic legal environment. The ideal candidate will...

  • Administration Assistant

    2 weeks ago

    Oakland, United States Swoon Full time

    Job DescriptionJob DescriptionSwoon is currently looking for an Administrative Assistant for a major utility company in the US.Location: Oakland, CA (Hyrbid - 2 days onsite)Duration: 6 MonthsPay Rate: $22/hResponsibilities:Create and maintain standard reports and ad hoc queries in Excel.Various administrative tasks and other projects as assigned.Adhere to...

  • Administration Assistant

    4 weeks ago

    Oakland, United States Swoon Full time

    Job DescriptionJob DescriptionSwoon is currently looking for an Administrative Assistant for a major utility company in the US.Location: Oakland, CA (Hyrbid - 2 days onsite)Duration: 6 MonthsPay Rate: $22/hResponsibilities:Create and maintain standard reports and ad hoc queries in Excel.Various administrative tasks and other projects as assigned.Adhere to...

  • Administrative Assistant

    23 hours ago

    Oakland, United States Bonita House, Inc. Full time

    About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.Our Mission: Building community,...

  • Administrative Assistant

    1 month ago

    Oakland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short-term contract employment opportunity for an Administrative Assistant in Berkeley, California. This role operates within the customer service industry and involves tasks such as answering inbound calls, data entry, and email correspondence. The work environment is fast-paced and requires a high level of...

  • Administrative Assistant-AH

    4 weeks ago

    Oakland, United States Front Porch Communities and Services Full time

    The Administrative Assistant I maintains the smooth, day-to-day operation of the reception area and provides administrative support to staff and customer service to residents, visitors, vendors and the public. The "Front Desk" Procedures Manual details job procedures and responsibilities. Responsibilities: • Maintains day-to-day operation of the reception...

  • Compliance Administrative Assistant

    3 weeks ago

    Oakland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are on the lookout for a Compliance Administrative Assistant to join our team in Oakland, California. This role is central to our operations, as you will be tasked with processing customer applications, maintaining customer records, and resolving inquiries. The role is situated within the industry and will require a high...

  • Part-Time Administrative Assistant

    2 weeks ago

    Oakland, United States Ultimate Staffing Services Part time

    Job DescriptionJob DescriptionJob Description:We are seeking a detail-oriented and organized Part-Time Administrative Assistant to support our team with data entry and data clean-up projects. The ideal candidate will possess strong analytical skills, a high level of accuracy, and the ability to manage multiple tasks efficiently.Key Responsibilities:Perform...

  • Administrative Assistant IV

    4 days ago

    Oakland, United States Samuel Merritt University Full time

    Description: Job Description Summary: The primary responsibility of the position is to manage the operations and projects of the BSN program for the College of Nursing. This includes overseeing administrative processes and activities, giving direction and oversight to student workers, orchestrating facility needs, scheduling multiple nursing project requests...

  • SDRC Testing Center Administrative Assistant

    4 weeks ago

    Oakland, United States University of California , Riverside Full time

    The Student Disability Resource Center (SDRC) is a front-facing service office, serving primarily students with disabilities, but also works with other UCR students, faculty, staff, and community members. The SDRC Testing Center Administrative Assistant provides general administrative and SDRC Testing Center support. Incumbent will give excellent customer...

  • Administrative Assistant to the Executive Director Curriculum and Instruction

    4 weeks ago

    Oakland, United States Oakland Schools Full time

    Position Type: Administrative and Business Office Support/Administrative Assistant Date Posted: 10/31/2024 Location: Board Of Education Building District: Royal Oak Schools - website Attachment(s): Administrative Assistant to The Executive Director of Curriculm and Instruction 10.31.24.pdf