Customer Service Representative
3 weeks ago
Responsibilities:
• Responding promptly to a large volume of incoming telephone calls and referrals from customers.
• Assisting customers in registering and cancelling appointments, ensuring all processes are handled efficiently.
• Documenting and routing calls accurately to the appropriate department.
• Recognizing and escalating urgent customer needs or operational issues as required.
• Managing and navigating medical records, verifying that patient information is updated and correctly inputted.
• Ensuring compliance with all regulatory standards.
• Delivering a high level of customer service at all times.
• Adhering to documented protocols and guidelines in all customer interactions.
• Using the telephone system functionality as required and using reference documents and online knowledgebase tools to provide accurate information regarding services.
• Undertaking other departmental duties as assigned and maintaining respect and composure in stressful situations.• Applicant must possess knowledge and experience in Healthcare Insurance.
• Experience in a Call Center Customer Service role is required.
• Strong Customer Service skills are essential for this role.
• Ability to handle Answering Inbound Calls effectively and efficiently.
• Proficiency in managing and Answering Multi-Line Phone System is necessary.
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Customer Service Representative
5 months ago
Newark, United States San Diego Full time**Customer Service Representative** ** Newark, CA 3 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Customer Service Representative** at **NTS - National Technical Systems**. Manages a book of inactive/dormant customer orders where CRD is unknown, CRD is >60 days out or there has been no activity on the project within the...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Full timeCustomer Service Representative Job DescriptionPeopleShare is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Newark, DE. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States Taghleef Industries Full timeJob Title: Customer Service RepresentativeThe Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsResolve customer issues and complaints in a professional and...
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Customer Service Representative
4 weeks ago
Newark, Delaware, United States Taghleef Industries Full timeJob Title: Customer Service RepresentativeAt Taghleef Industries, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring a high level of customer satisfaction and service quality.Key Responsibilities:Takes initiative to...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Inc Full timePeopleShare is seeking a skilled Customer Service Representative to join their team in Newark, DE. This role involves providing exceptional customer service and support to clients in a fast-paced environment.The ideal candidate will have 2 years of recent experience as a Customer Service Representative in a call center or office setting. They will be...
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Customer Service Representative
4 weeks ago
Newark, New Jersey, United States Superior Plus Full timeCustomer Service RepresentativeAt Superior Plus, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues promptly and professionally, and ensuring that our customers have a...
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Customer Service Representative
3 weeks ago
Newark, Delaware, United States PeopleShare Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at PeopleShare. As a Call Center Representative, you will be responsible for handling incoming customer calls, updating client accounts, and scheduling services for HVAC technicians.Key Responsibilities:Handle incoming...
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Customer Service Representative
1 month ago
Newark, New Jersey, United States FastSigns Full time{"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your primary goal is to provide exceptional customer service, ensuring that every interaction is positive and memorable.Key SkillsExcellent...
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Customer Service Representative
3 weeks ago
Newark, Delaware, United States Delaware River & Bay Authority (DRBA) Full timeCasual E-ZPass Customer Service RepresentativeJoin the Delaware River and Bay Authority (DRBA) team as a Casual E-ZPass Customer Service Representative. This role is perfect for individuals who enjoy interacting with customers and providing excellent service.Key Responsibilities:Provide exceptional customer service to E-ZPass customers, responding to...
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Customer Service Representative
2 weeks ago
Newark, New Jersey, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries, complaints, and policy...
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Customer Service Representative
1 week ago
Newark, New Jersey, United States Jackmont Hospitality Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Jackmont Hospitality. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities: Greet incoming and departing...
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Customer Service Representative
4 weeks ago
Newark, Delaware, United States Horizon Services Full timeCustomer Service RepresentativeHorizon Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide...
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Customer Service Representative
3 months ago
Newark, United States TopBuild Full timeCustomer Service Representative page is loaded **Customer Service Representative** locationsNewark, CA time typeFull time posted onPosted 7 Days Ago job requisition idR-106255 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a part of a company...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Inc Full timeCustomer Service Representative OpportunityPeopleShare is seeking a highly skilled and service-driven Customer Service Representative to join our team at a family-owned and operated HVAC company in Newark, DE. This company has experienced significant growth in recent years and is looking for a talented individual to support their continued success.Key...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States Conduent Full timeCustomer Service RepresentativeConduent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
1 month ago
Newark, Ohio, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Newark, California, United States San Diego Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues...
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Customer Service Representative
4 weeks ago
Newark, United States MMC Group Full time**Job Details** **Call Center** Customer Service Representative Newark, NJ Posted: 2/28/2022 Job Description Job ID#: 52589 Job Category: Call Center Position Type: *W2 Duration: CTH Positions Available: 23 **Setting up interviews for Bilingual Customer Service Representatives in Newark, NJ to start 3/38/22** Setting up Zoom interviews for Bilingual Customer...
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Customer Service Representative
2 weeks ago
Newark, Delaware, United States The Lyons National Bank Full timeCustomer Service RepresentativeThe Lyons National Bank is seeking a Customer Service Representative to join our team in the Newark Branch. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Accept deposits and cash checks within approved authority and...
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Customer Service Representative
4 weeks ago
Newark, New Jersey, United States Fresh Form Draft Full timeJob Title: Call Center RepresentativeWe are seeking a highly motivated and customer-focused Call Center Representative to join our team at Fresh Form Draft. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and providing information about our...