Customer Service Representative

6 days ago


Newark, Delaware, United States PeopleShare Full time
Job Title: Call Center Representative

We are seeking a highly skilled and customer-focused Call Center Representative to join our team at PeopleShare. As a Call Center Representative, you will be responsible for handling incoming customer calls, updating client accounts, and scheduling services for HVAC technicians.

Key Responsibilities:
  • Handle incoming customer phone calls from current and potential customers
  • Update client accounts and schedule services for HVAC technicians
  • Provide technicians with well-detailed notes regarding the scheduled services
  • Schedule in-home services and assist with providing dispatching updates
  • Process payments, refunds, and low-level escalations
  • Upsell specials/promotions to customers
Requirements:
  • Must be highly personable and outgoing
  • Must possess excellent communication skills
  • Must be committed to providing top-notch service
  • Candidates must be willing to submit to a Pre-Employment Screening, including Drug & Background Check
Bonuses and Perks:
  • Free parking
  • Unlimited coffee, tea, and hot chocolate in a state-of-the-art employee kitchen
  • Free gym access
  • Family-oriented company events

We offer a competitive pay rate of $18.50/hr, plus generous performance-based and overtime bonuses. Our team boasts a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Newark, Delaware, United States Acro Service Corp Full time

    Acro Service Corp is seeking a skilled Customer Service Representative to join our team. The ideal candidate will be responsible for answering calls and gathering information from claimants. Key responsibilities include: * Processing unemployment claims with accuracy and efficiency * Resolving issues and answering calls related to claims * Providing...


  • Newark, Delaware, United States Taghleef Industries Full time

    Job Title: Customer Service RepresentativeAt Taghleef Industries, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring a high level of customer satisfaction and service quality.Key Responsibilities:Takes initiative to...


  • Newark, Delaware, United States Delaware River & Bay Authority (DRBA) Full time

    Casual E-ZPass Customer Service RepresentativeJoin the Delaware River and Bay Authority (DRBA) team as a Casual E-ZPass Customer Service Representative. This role is perfect for individuals who enjoy interacting with customers and providing excellent service.Key Responsibilities:Provide exceptional customer service to E-ZPass customers, responding to...


  • Newark, Delaware, United States Horizon Services Full time

    Customer Service RepresentativeHorizon Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide...


  • Newark, Delaware, United States Acro Service Corp Full time

    **Job Summary**At Acro Service Corp, we are seeking a highly skilled and detail-oriented Claims Processor to join our team. As a Claims Processor, you will be responsible for answering calls and gathering information from clients.**Key Responsibilities:**Process Unemployment Claims: You will be required to process unemployment claims and answer calls about...


  • Newark, Delaware, United States Acro Full time

    Job DescriptionAt Acro, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for answering calls and gathering information from customers.Key Responsibilities:Process unemployment claims and respond to customer inquiries in a timely and professional...


  • Newark, Delaware, United States Horizon Services Full time

    Job Title: Call Center Sales RepresentativeAbout Horizon Services:Horizon Services is a leading provider of HVAC, plumbing, drain clearing, and electrical services. Our commitment to customer satisfaction and excellence drives us to deliver top-notch service to homeowners.Job Summary:As a Call Center Sales Representative, you will serve as the initial point...


  • Newark, Delaware, United States Packaging Corporation of America Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...


  • Newark, Delaware, United States CarMax Full time

    Job SummaryCarMax is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Service Department, you will be responsible for delivering exceptional customer service by supporting our customers on the phone and in person before, during, and after service/repair processes.Key...


  • Newark, Delaware, United States Hallmark Aviation Services Full time

    {"h1": "Unlock Your Potential in Aviation Join Hallmark Aviation Services as a Customer Service Representative and take the first step towards a rewarding career in the aviation industry. As a key member of our team, you will be responsible for providing exceptional customer service to international airline passengers at Newark Liberty International...


  • Newark, Delaware, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled Customer Operator to join our team at CarMax. As a Customer Operator, you will play a critical role in delivering exceptional customer service by supporting the Service Department in various ways.Key ResponsibilitiesProvide prompt and friendly service to customers via phone and in person, displaying empathy and a...


  • Newark, Delaware, United States Cabela's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Outfitter. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers, and promoting our products and services.Key ResponsibilitiesProvide...


  • Newark, Delaware, United States Dairy Queen Full time

    Dairy Queen - 374 E Chestnut Hill Rd **Job Summary** As a Front Counter Crew Member at Dairy Queen, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Key Responsibilities:** * Greet and welcome customers in a friendly and courteous manner * Assist customers with menu navigation and...


  • Newark, Delaware, United States Steel and Metal Service Center Pott Full time

    Job DescriptionWe are a leading metal and industrial hardware supply house, serving a diverse range of customers including contractors, fabricators, and homeowners.As a key member of our team, you will be responsible for taking phone, walk-in, and email orders from customers, providing outstanding customer service and communication skills in a fast-paced...


  • Newark, Delaware, United States Dairy Queen Full time

    Dairy Queen - 374 E Chestnut Hill Rd **Job Summary** As a Front Counter Crew Member at Dairy Queen, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Key Responsibilities:** * Greet and welcome customers in a friendly and courteous manner * Assist customers with menu navigation and...


  • Newark, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Job Title: Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate in our Newark, DE store.Job Summary:The Customer Service Associate is responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales...


  • Newark, Delaware, United States Newark Community Cooperative Inc Full time

    Customer Service AssociateWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Associate at Newark Community Cooperative Inc.Key Responsibilities:Provide exceptional customer service, ensuring a positive shopping experience for all customers.Assist customers with product information, answering questions and...


  • Newark, Delaware, United States Cabela's Full time

    Job SummaryCabela's is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet and assist...


  • Newark, Delaware, United States The Computer Merchant, LTD. Full time

    Job Title: Manager Customer SupportJoin The Computer Merchant, LTD. as a Manager Customer Support and take on a challenging role that requires strong leadership and customer service skills.Job Summary:We are seeking a highly motivated and experienced Manager Customer Support to lead our customer support team. The successful candidate will be responsible for...


  • Newark, Delaware, United States Horizon Services Full time

    {"h3": "Customer Service Representative Role at Horizon Services"} Horizon Services is a leading provider of plumbing, heating, and air conditioning services. We pride ourselves on our commitment to customer satisfaction and our people-first culture. Key Responsibilities Deliver exceptional customer service and support through various channels. Respond...