Customer Service Representative
2 days ago
Horizon Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.
Key Responsibilities:- Provide timely and effective responses to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues in a professional and courteous manner.
- Communicate with customers to understand their needs and provide solutions.
- Process orders, forms, and applications in a timely and accurate manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with colleagues to ensure seamless customer service.
- 1 year of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and knowledge of Microsoft Office.
- Competitive hourly rate: $18.50 - $23.00 per hour.
- Flexible schedule with opportunities to work from home.
- Paid time off and holidays.
- 401(k) matching and comprehensive benefits package.
Horizon Services is a leading provider of plumbing, heating, and air conditioning services. We value our employees and customers and are committed to providing exceptional service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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