Customer Service Representative

3 weeks ago


Barrington, United States TEKsystems Full time
Job DescriptionJob Description

Description:

-This opening is on the Customer Support team, they support the account managers who manage the fleet

-Assist with ordering vehicles, assist with anything customer service related

-For example, “my vehicle has been impounded”. It’s this customer service reps job to help the drivers and educate them on the service that they need in the future

-Answer a high volume of customer EMAILS - Must be able to think outside of the box and problem solve

-Must be comfortable making a few outbound calls, Follow up with customers on inquiries and insure all data is accurately notated into the system

-Multi-task and type customer information into the system in real time

-Utilize internal issue tracking system – CARE – to follow through on customer inquiries and issues

-Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.

-Contacting drivers by e-mail to gather missing information

-Utilize the v-lookup function within Excel to efficiently sort through data

Hours:

Monday-Friday 9am-6pm

Skills & Qualifications:

-2+ years of customer service experience (Office)

-Strong written and email communication

-Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences

-Strong computer savvy skills (Will work in multiple databases and monitors)

-Proficient with computers and MS office suite, including Outlook, Word and Excel (Basic data entry, copy and paste)

-Basic Excel (Ability and willingness to learn it)

-Achieved a HS Diploma

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Barrington, United States Ascendo Resources Full time

    Customer Service Representative (On-Site, Contract) Location: Deer Park, IL Pay Rate: $27/hour | Weekly Pay | Full Benefits Contract Length: 3 Months (Potential for Permanent Full-Time) Are you a reliable and experienced Customer Service Representative looking for a stable role with competitive pay? Were recruiting for a Customer Service II role with a...


  • Barrington, United States Ascendo Resources Full time

    Customer Service Representative (On-Site, Contract)Location: Deer Park, ILPay Rate: $27/hour | Weekly Pay | Full BenefitsContract Length: 3 Months (Potential for Permanent Full-Time)Are you a reliable and experienced Customer Service Representative looking for a stable role with competitive pay? We’re recruiting for a Customer Service II role with a...


  • Barrington, United States Danaher Corporation Full time

    Leica Biosystems mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. Were a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and con Customer Service, Customer Service Representative, Representative, Service Manager, Diagnostic, Systems,...


  • Barrington, Illinois, United States Angel Water Full time

    Job OverviewAngel Water is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to inbound calls from existing and prospective...


  • Barrington, Illinois, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our Customer Support team, you will play a vital role in providing exceptional service to our clients and driving business growth.Key Responsibilities:Assist account managers in supporting the fleet and resolving customer...


  • Barrington, Illinois, United States Angel Water Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Angel Water. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to inbound calls from existing and...


  • Barrington, United States Ascendo Resources Full time

    Customer Service Representative II (On-Site, Contract)Location: Deer Park, ILPay Rate: $27/hour | Weekly Pay | Full BenefitsContract Length: 3 Months (Potential for Permanent Full-Time)Must Haves: CRM familiarity (Salesforce preferred), Order Entry, ERP Systems familiarity (SAP preferred) We’re recruiting for a Customer Service II role with a leading...


  • Barrington, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • Barrington, United States Ortho Molecular Products Full time

    Overview: Do you thrive on providing exceptional customer experiences and take pride in going above and beyond to assist others? If so, we have an incredible opportunity for you! We are currently seeking a Customer Service Representative. As a company that places our customers at the forefront of everything we do, we strive to create interactions that leave...


  • Barrington, United States Leica Biosystems Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...


  • Barrington, United States Circle K Full time

    Circle K - 20020 N Rand Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Barrington, Illinois, United States Brad Sutter - State Farm Agent Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Manager. As a key member of our team, you will be responsible for delivering exceptional customer service, addressing inquiries, and assisting with insurance policies.Key Responsibilities:Customer Support: Provide prompt...


  • Barrington, United States Addison Group Full time

    About Our Client: Addison Group is partnering with a rapidly growing logistics company that specializes in tracking and tracing freight movements. With a strong emphasis on customer service and operational excellence, our client provides a collaborative work environment and opportunities for growth. Pay: $20/hr Fully onsite Responsibilities Communicate...


  • Barrington, United States Addison Group Full time

    About Our Client:Addison Group is partnering with a rapidly growing logistics company that specializes in tracking and tracing freight movements. With a strong emphasis on customer service and operational excellence, our client provides a collaborative work environment and opportunities for growth.Pay: $20/hrFully onsiteResponsibilitiesCommunicate with...


  • Barrington, United States Advocate Aurora Health Full time

    Major Responsibilities: Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes. 1)Reviews all paperwork submitted with equipment set up Patient, Representative, Customer Service, Service, Data Entry, Equipment, Retail, Healthcare


  • Barrington, Illinois, United States Partnership Financial Credit Union Full time

    Job DescriptionAre you looking for a challenging and rewarding role in a dynamic financial institution? Do you have a passion for delivering exceptional customer service and building strong relationships with members? We are seeking a highly motivated and experienced Lead Member Service Representative to join our team at Partnership Financial Credit...


  • Barrington, Illinois, United States Anne Groh Beckman - State Farm Full time

    Job DescriptionAs a successful State Farm Agent seeks a qualified professional to join their winning team for the role of Part-Time Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.We seek an licensed energetic professional interested in helping our business grow through value-based...


  • Barrington, United States Randstad Full time

    job summary: Our client is a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis is looking for a CONTRACT-TO-HIRE SAP Customer Service Representative to start ASAP. The SAP Customer Service Representative is responsible providing customer support, handling incoming orders, verifying customer purchase order...


  • Great Barrington, Massachusetts, United States Advocate Aurora Health Full time

    Key Responsibilities: Collects and records accurate demographic and clinical information in the scheduling system. Analyzes and responds to callers' communication needs in a timely and professional manner. Identifies and addresses productivity standards to meet or exceed expectations. Provides exceptional customer service and support to patients and...


  • Great Barrington, Massachusetts, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...