Customer Service Representative

6 days ago


Barrington, United States Addison Group Full time

About Our Client:

Addison Group is partnering with a rapidly growing logistics company that specializes in tracking and tracing freight movements. With a strong emphasis on customer service and operational excellence, our client provides a collaborative work environment and opportunities for growth.


Pay: $20/hr

Fully onsite


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • Experience: At least 1 year of corporate experience in administration, customer service, or logistics.
  • Education: High school diploma required.
  • Software Proficiency: Proficient in Excel and Outlook; familiarity with AS400 and various carrier websites is advantageous.


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