Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Angel Water. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring customer satisfaction.
Key Responsibilities- Respond to inbound calls from existing and prospective customers
- Make outbound calls to existing customers to ensure satisfaction and resolve any issues
- Communicate with customers via email to address their concerns and provide support
- Minimum of 1-2+ years of customer service experience
- Reliable transportation to and from work
- Water treatment and purification industry experience is a plus, but not required
- Proficiency in MS Office, PC, and Outlook
- Knowledge of Salesforce is a plus
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Competitive hourly rate of $19.00
- Performance-based bonuses
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) plan with matching contributions
- Opportunities for professional growth and development
We are located in Lake Barrington, IL, and offer a dynamic and supportive work environment. Our team is committed to making a positive impact on our customers' lives, and we are looking for someone who shares our passion for delivering exceptional service.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
2 days ago
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