Customer Service Representative

3 weeks ago

Barrington, United States Ortho Molecular Products Full time

Overview:

Do you thrive on providing exceptional customer experiences and take pride in going above and beyond to assist others? If so, we have an incredible opportunity for you We are currently seeking a Customer Service Representative. As a company that places our customers at the forefront of everything we do, we strive to create interactions that leave a lasting impression. Join us in our mission to help transform the practice of medicine. Don't miss out on this amazing opportunity - apply today

This full-time (Monday through Friday) position is onsite at our corporate office in Barrington, IL. Two shifts available:

  • 8 AM - 5 PM
  • 10 AM - 7 PM

What to Expect:

  • Answering all inbound customer phone calls, delivering excellent customer service.
  • Set up, maintain, and process orders for customer accounts.
  • Facilitate communication between departments to ensure customer satisfaction.
  • Assist our outside sales team on inquiries relating to serving our customers.
  • Provide input and participate in projects and meetings designed to improve the customer service our customers receive.

What You Will Contribute:

  • This is an entry level position in a Customer Service role, preferred call center experience.
  • While a High School education is required, having a college degree would be a great advantage.
  • We're looking for someone with a solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage.

What You Will Receive:

  • $18.50 - $19.50 per hour depending on call center experience with bonus program.
  • Health, Dental, Vision, Life, 401K with matching, HSA with company contribution.
  • Immediate Paid Time Off, starting annually at 15 days.
  • Paid Holidays.
  • Company-paid on-site wellness meals.
  • Gym membership reimbursement.
  • Employee Assistance Program.
  • Voluntary benefits: short-term disability, whole/term life, hospital indemnity, critical illness, accident expense.
  • Opportunities for growth and development such as company university and tuition reimbursement options.
  • On-staff health coach, one-on-one or group coaching.
  • Health and wellness initiatives: walking challenge, weight loss challenge, health risk assessment and more

Why Work at Ortho Molecular Products:

Our healthcare system faces significant challenges, with issues like complexity and inefficiency. At Ortho Molecular Products, our vision is to help transform the practice of medicine. We work tirelessly to assist healthcare providers in adopting improved solutions for health issues, integrating lifestyle medicine and evidence-based nutritional therapies that enhance patient outcomes. Our commitment involves crafting scientifically grounded products and pioneering innovative clinical initiatives tailored to support doctors in supporting their patients' recovery and well-being.

We are looking for people who align with our mission and want to invest their lifework and passion into transforming the practice of medicine. Our team is purpose-driven, values-based, and service-focused. We are looking for likeminded people who want to join the movement that is changing the way healthcare is being delivered.

Ortho Molecular Products is an Equal Opportunity Employer.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We invite you to explore the Ortho website to learn about our career opportunities and apply (www.orthomolecularproducts.com).

Join us in our mission to revolutionize healthcare and empower clinicians to make a difference

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