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Administrative Assistant

2 months ago

Providence, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking an Administrative Assistant to join our team in the Real Estate Property/Facilities Management industry, based in Providence, Rhode Island. In this role, you will be instrumental in managing the leasing process of our properties, providing excellent customer service, and maintaining property management data. This role offers a long-term contract employment opportunity.

Responsibilities:
• Assist in filling open units and qualifying applicants based on income
• Facilitate the lease-up process of the property
• Provide excellent customer service and sales experience to potential applicants
• Utilize Microsoft Excel for data entry, updating lists, and managing customer records
• Independently handle a multitude of tasks including phone interactions and follow-ups on leads
• Leverage your experience in a rental office and property management to enhance operational efficiency
• Apply Affordable Housing/Tax Credit experience in handling applications
• Utilize Yardi Property Management skills for efficient property management
• Manage email correspondence and schedule appointments as necessary
• Handle both inbound and outbound calls effectively.• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Proven experience in answering inbound calls and managing inbound/outbound calls
• Excellent customer service skills and experience in handling customer queries and complaints
• Strong data entry skills with an eye for detail and accuracy
• Experience in handling email correspondence professionally and promptly
• Ability to schedule appointments efficiently and manage calendars
• Knowledge and experience in property management
• Familiarity with Yardi Property Management system
• Experience in managing and coordinating administrative tasks in a real estate or property management setting
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Strong verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Demonstrated ability to work independently and as part of a team
• Strong problem-solving skills and the ability to make sound decisions
• Ability to adapt to changing work environments and schedules.