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Client Relationship Manager

2 months ago


Newport Beach, California, United States Alera Group Full time
Position Overview:

Join Alera Group as a Client Relationship Manager within our Property & Casualty division. We are dedicated to fostering an environment where employees are encouraged to learn, grow, and contribute positively to our clients and team.

About Us:
Alera Group is a rapidly expanding organization with a rich history. Our office promotes a collaborative atmosphere filled with motivated insurance professionals.

Key Responsibilities:

  • Act as the primary contact for clients, managing a diverse portfolio of commercial, surety, and personal lines.
  • Assist in the preparation and negotiation of renewal documents, ensuring comprehensive coverage.
  • Maintain accurate client databases and records management.
  • Respond promptly and professionally to client and account executive inquiries.
  • Facilitate endorsements and policy modifications with insurance carriers.
  • Identify opportunities for cross-selling additional services to existing clients.
  • Stay informed about current market trends and new insurance products.
  • Prepare detailed quotations, coverage summaries, and proposals to enhance client understanding.
  • Participate in agency training and meetings, adhering to attendance policies.

Qualifications:

  • High school diploma required.
  • A minimum of two years of experience in a similar role within retail insurance.
  • Completion of relevant insurance designations is preferred.
  • Possess a Fire & Casualty license.
  • Ability to work in a hybrid environment, balancing remote and in-office responsibilities.

Physical Demands:
The role requires regular use of hands and arms, with the ability to lift and move items as necessary. Reasonable accommodations will be made for individuals with disabilities.

Work Environment:
This position is based in a standard office setting with a controlled climate. We are committed to equal opportunity employment, welcoming applicants from diverse backgrounds.