Customer Care Specialist
2 weeks ago
Reports to :
Manager, Retail Operations; Supervisor, Retail Operations
Position Overview
The Retail Operations Advisors are responsible for guiding and educating patients with medical cannabis requirements. They ensure that customers receive compassionate, professional care while adhering to the company's vision, mission, and values, ensuring that patients receive the appropriate medicinal products tailored to their needs.
Job Description
We are looking for a dynamic and enthusiastic Part-Time Retail Operations Advisor who is committed to delivering high-quality medicine and exceptional patient support. This role is integral to upholding the Company's core values and culture.
The Retail Operations Advisor collaborates closely with the leadership team at the dispensing facility and reports directly to the Retail Operations Manager and Supervisor.
Compensation:
$ Tips
Minimum Qualifications (Skills, Knowledge & Abilities):
1-3 years of experience in retail operations, proficiency in point of sale systems, and familiarity with Microsoft Office applications.
Excellent consulting abilities and strong interpersonal skills, including active listening.
Detail-oriented with a consistent ability to follow instructions.
Strong organizational and prioritization skills.
MED badge required.
Travel Percentage: 0
FLSA Status:
Non-exempt
Additional Abilities Required:
While performing the responsibilities of this position, the employee must be able to stand, walk, or sit for extended periods, use hands for manual tasks, and lift or move up to 10 pounds (or more with assistance).
Note:
Nothing in this job description limits the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About J Source:
J Source is a leading provider in the cannabis industry, recognized for its extensive experience in cultivation, manufacturing, and delivering cannabis products and related services. The company operates numerous facilities, including dispensaries and cultivation sites, and is committed to providing industry-leading products and services to both medical and adult-use markets.
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