Customer Service Specialist

2 weeks ago


Brighton, Colorado, United States J Source Full time

Reports to :
Manager, Retail Operations; Supervisor, Retail Operations
Position Overview
The Retail Operations Consultant is responsible for guiding and educating patients with medical cannabis needs. This role emphasizes delivering customer service with empathy, compassion, and professionalism. Upholding our vision, mission, and values, the consultant ensures that customers receive the appropriate medicinal products tailored to their requirements.
Job Description

We are looking for a dedicated and enthusiastic Part-Time Retail Operations Consultant who shares our commitment to providing quality medicine and exceptional patient care while supporting the Company's core values and culture.

The Retail Operations Consultant collaborates closely with the leadership of the dispensing facility and reports directly to the Retail Operations Manager and Retail Operations Supervisor.


Compensation:
$ Tips


Minimum Qualifications (Skills, Knowledge & Abilities):
1-3 years of experience in retail operations, proficiency in point of sales systems, and familiarity with Microsoft Office programs.

Must possess a strong passion for managing all facets of retail operations, compliance, and inventory management.
Excellent consulting abilities.
Outstanding interpersonal skills, including active listening.
Detail-oriented with the ability to consistently follow outlined instructions.
Strong organizational and prioritization skills.
MED badge required.

Travel Percentage: 0

FLSA Status:
Non-exempt

Additional Abilities Required:


While performing the duties of this position, the employee is expected to stand, walk, or sit for extended periods, use hands for manual tasks, and lift or move up to 10 pounds (or more with assistance).

The ability to communicate verbally with colleagues, customers, vendors, etc., is essential. The work environment typically has a moderate noise level.

Note:

Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.


About J Source:


J Source is a well-established provider of cannabis products and related services, operating numerous facilities across various jurisdictions. The company is recognized for its commitment to quality and innovation in the cannabis industry.

J Source offers a diverse range of products, including flower, edibles, oils, and tablets, and is dedicated to delivering exceptional service to both medical and adult-use markets. The company is proud to provide comprehensive benefits, ongoing training opportunities, and a commitment to diversity and inclusion. Full-time employees enjoy an excellent benefits and compensation package, including competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan options, dental, vision, pet and life insurance, 100% paid short-term disability, optional long-term disability insurance, and more.

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