Customer Service Specialist
2 weeks ago
Reports to :
Manager, Retail Operations; Supervisor, Retail Operations
Position Overview
The Retail Operations Consultant is responsible for guiding and educating patients with medical cannabis needs. This role emphasizes delivering customer service with empathy, compassion, and professionalism. Upholding our vision, mission, and values, the consultant ensures that customers receive the appropriate medicinal products tailored to their requirements.
Job Description
We are looking for a dedicated and enthusiastic Part-Time Retail Operations Consultant who shares our commitment to providing quality medicine and exceptional patient care while supporting the Company's core values and culture.
The Retail Operations Consultant collaborates closely with the leadership of the dispensing facility and reports directly to the Retail Operations Manager and Retail Operations Supervisor.
Compensation:
$ Tips
Minimum Qualifications (Skills, Knowledge & Abilities):
1-3 years of experience in retail operations, proficiency in point of sales systems, and familiarity with Microsoft Office programs.
Excellent consulting abilities.
Outstanding interpersonal skills, including active listening.
Detail-oriented with the ability to consistently follow outlined instructions.
Strong organizational and prioritization skills.
MED badge required.
Travel Percentage: 0
FLSA Status:
Non-exempt
Additional Abilities Required:
While performing the duties of this position, the employee is expected to stand, walk, or sit for extended periods, use hands for manual tasks, and lift or move up to 10 pounds (or more with assistance).
Note:
Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About J Source:
J Source is a well-established provider of cannabis products and related services, operating numerous facilities across various jurisdictions. The company is recognized for its commitment to quality and innovation in the cannabis industry.
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