Customer Service Representative

4 days ago


Clifton Park, New York, United States Lee Serino - State Farm Agent Full time
Job Description

At Lee Serino - State Farm Agent, we're seeking a skilled Customer Service Representative to join our team. As a key member of our agency, you'll play a vital role in delivering exceptional client experiences that drive business growth.

Key Responsibilities:

  • Provide accurate and timely responses to customer inquiries and policy information.
  • Assist clients with policy changes and updates, ensuring seamless transitions.
  • Process insurance claims efficiently and follow up with clients to resolve any issues.
  • Maintain accurate records of customer interactions, ensuring data integrity.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Detail-oriented and able to multitask, with a focus on delivering high-quality results.
  • Previous customer service experience is preferred, but not required.

We're committed to providing a supportive and dynamic work environment that fosters growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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