Customer Service Representative
21 hours ago
**Job Summary**
The Capital District YMCA is seeking a dynamic Part-Time Member Service Representative to join their team
This position supports the work of the Y, a leading charity committed to strengthening community. The successful candidate will deliver excellent service to all members, guests, and program participants, responding to their needs and promoting memberships and programs.
**Key Responsibilities:**
- Provide exceptional customer service to members and guests
- Respond to member and guest inquiries and concerns
- Promote memberships and programs to increase engagement and retention
- Maintain a clean and organized lobby area
- Collaborate with team members to achieve departmental goals
**Requirements:**
- Previous work experience (1-3 years) in customer service, sales, or a related field
- Certifications required within 30 days of hire: CPR/AED, and First Aid
- Excellent interpersonal and problem-solving skills
- Ability to relate effectively to diverse groups of people
- Basic knowledge of computers
**What We Offer:**
- Hourly rate of $13.25 per hour
- Single membership and discounted childcare
- Flexible hours, including weekend and closing shifts
**About Us:**
The Capital District YMCA is a leading charity committed to strengthening community. We provide opportunities for youth development, healthy living, and social responsibility.
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