Sales Associate

1 week ago


Clifton Park, New York, United States DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I Full time
Customer Service Representative Job Description

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve customer complaints, and provide product information.
  • Product Knowledge: Stay up-to-date on our product lines, features, and benefits.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell our products and services.
  • Order Processing: Process customer orders accurately and efficiently.
  • Warranty and Returns: Handle warranty claims and returns in a timely and professional manner.

Requirements and Qualifications:

  • Communication Skills: Excellent verbal and written communication skills.
  • Product Knowledge: Strong knowledge of our products and services.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional manner.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales and customer service goals.

Working Conditions:

  • Work Environment: Work in a fast-paced, dynamic environment with a focus on customer service and sales.
  • Physical Demands: Ability to work in a standing position for long periods of time.

What We Offer:

  • Competitive Salary: $19-22/hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.


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