Sales Design Consultant
3 days ago
Dal-Tile LLC is seeking an exceptional Design Sales Consultant to join our team. As the Design Sales Consultant, you will provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions.
Key Responsibilities- Provide Interior Design Advice and Product Expertise: Facilitate tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers. Utilize Auto-CAD Project Management where applicable.
- Log Customer Interactions and Preferences: Log all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicate with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
- Prospect for New Business: Prospect for new business with an emphasis on Custom Builders and Residential Designers. Make outside sales calls as needed and follow up on leads to grow and drive business.
- Maintain Showroom Samples and Merchandising: Maintain showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ship customer examples as needed to drive sales.
- Plan and Host Showroom Tours and Events: Plan and host showroom tours and small and large events for industry trade to drive customer sales. Attend outside trade events to develop industry relationships and build brand awareness.
- Meet Physical Demands: Evening and weekend hours are required. The associate is regularly required to stand, use hands, and reach with hands and arms. The associate must walk, stoop, kneel, crouch, or crawl. The associate may sometimes need to sit, climb, or balance.
- Education and Experience: A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
- Competencies: Sales/Customer engagement/Customer service Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
- Computer Skills: MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.
- Communication Skills: Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.
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