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Customer Support Specialist

2 months ago

Cambridge, Massachusetts, United States Domino's Franchise Full time
Job Description for Customer Service Representative at Domino's Franchise

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Customer Interaction: Welcome customers with a friendly smile and assist them with their needs, providing a positive and memorable experience.
  • Product Preparation: Prepare our products with care and attention to detail, ensuring they meet our high standards.
  • Order Processing: Efficiently handle telephone orders, ensuring customer satisfaction and accuracy.
  • Inventory Management: Organize and stock ingredients for smooth operations, maintaining a clean and sanitized environment.
  • Transaction Processing: Utilize basic math skills to accurately process transactions, ensuring accuracy and efficiency.
  • Communication: Communicate effectively with customers and team members, providing clear and concise information.

Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail.