Retail Customer Support Specialist

2 weeks ago


Springfield, Massachusetts, United States Schnitzer Steel Full time

**Position Overview: Customer Service Advisor**

Opportunity in the Retail Industry

Are you interested in a role within a vibrant retail setting that offers opportunities for personal and professional growth? Consider the position of Customer Service Advisor at Schnitzer Steel.

  • Become an integral part of a retail sales team dedicated to providing exceptional customer service.
  • Begin your journey as a Pick-n-Pull Greeter and advance through various positions based on your performance.
  • Collaborate with colleagues to meet and exceed store sales objectives.

Core Responsibilities:

As a Customer Service Advisor, your primary responsibilities will encompass:

  • Fostering a culture of safety throughout the organization.
  • Working effectively with team members to achieve shared goals.
  • Exhibiting integrity in all customer interactions.
  • Offering valuable information and assistance to customers.

Required Qualifications:

  • Safety must be your top priority at all times.
  • Strong interpersonal skills and a positive demeanor are essential.
  • Flexibility to work varied hours, including weekends and holidays.
  • Dependable transportation is necessary.

Additional Criteria:

  • Knowledge of automotive part identification is preferred.
  • Compliance with company policies and dress standards is required.

Job Specifications:

  • Engage in physical tasks such as standing, lifting, and bending.
  • Adapt to diverse weather conditions and work around machinery.

If you are looking for a fulfilling and challenging position in the retail sector, the Customer Service Advisor role at Schnitzer Steel may be the right fit for you.



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