Customer Service Liaison
3 days ago
**Service Coordinator**
About the JobWe are seeking a highly organized and communicative Service Coordinator to join our team at Alfred Williams. This role will be responsible for efficiently resolving service issues for clients by managing the parts ordering process and coordinating service technician schedules for diagnosis and repairs.
Key Responsibilities- Field inbound service and warranty requests via phone from corporate customers.
- Collaborate with manufacturers to handle service parts requests and repair procedures.
- Schedule service technicians for diagnosing and completing service requests.
- Prepare and provide quotes for service repairs.
- Maintain clear communication with customers regarding the status of service requests.
- Strong organizational and communication skills.
- Proficiency in office automation and communication software.
- Self-motivated with the ability to take initiative.
- Resourceful problem-solving abilities.
$60,000 - $80,000 per year.
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