Enthusiastic Customer Service Liaison

1 week ago


Nashville, Tennessee, United States Tennessee Board of Regents Full time

The Tennessee Board of Regents is seeking a highly motivated and detail-oriented Customer Service Liaison to join their team.

This role involves providing exceptional customer service to students, handling payments, and performing various administrative tasks. If you have excellent communication skills and are proficient in using computer systems, we encourage you to apply for this exciting opportunity.

About the Role:

  • Provide top-notch customer service to students, answering phone calls, emails, and resolving issues efficiently.
  • Process payments, reconcile accounts, and maintain accurate records.
  • Perform data entry, scan departmental records, and test system upgrades.
  • Assist office administrators with special projects and tasks as assigned.

Requirements:

  • High School Diploma or equivalent.
  • Intermediate computer skills, including proficiency in Microsoft Excel.
  • Excellent customer service experience, with the ability to handle cash and work autonomously.

Preferred Qualifications:

  • Cash handling experience.
  • Banner experience.
  • Proficiency in Microsoft Excel.

What We Offer:

  • A competitive salary range of $30,751.50 - $36,894.00 per year, depending on experience.
  • Flexible work arrangements for qualified positions.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including unofficial transcripts, and be prepared to provide official transcripts upon hire. Applicants may be subject to a background check.



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