Escalations Representative 3
3 weeks ago
Randstad is seeking a skilled Escalations Representative 3 to join our team in Charlotte, NC. As a key member of our financial services team, you will be responsible for resolving complex customer inquiries and complaints in a timely and professional manner.
Key Responsibilities:- Support internal and external customers with inquiries and complaints regarding financial products and services.
- Investigate and resolve complex issues, ensuring compliance with regulatory standards.
- Collaborate with internal teams to provide effective solutions and improve customer satisfaction.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders.
- 4+ years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- A competitive hourly rate of $27.82.
- A comprehensive benefits package, including health insurance and a 401K contribution.
- Ongoing training and development opportunities to enhance your skills and career.
Randstad is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to apply or interview, please contact us.
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Escalations Representative 3
1 week ago
Charlotte, North Carolina, United States Randstad Full timeJob Title: Escalations Representative 3Randstad is seeking a skilled Escalations Representative 3 to join our team in Charlotte, NC. As a key member of our financial services team, you will be responsible for resolving complex customer inquiries and complaints in a timely and professional manner.Key Responsibilities:Support internal and external customers...
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Senior Escalations Representative
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Senior Escalations Representative
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