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Customer Service Representative
1 month ago
As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support in a fast-paced environment.
Key Responsibilities:
- Answer and direct inbound customer service calls and emails
- Log call details into our ERP system
- Escalate after-hours emergency service and rental requests
- Adhere to processes and call guidelines
Requirements:
- 1-2 years of true call center/customer service experience
- Strong verbal skills and ability to speak clearly and articulate
- Data entry skills-40 wpm
- Proficiency in Microsoft applications
Our team is looking for someone who is positive, collaborative, and empowered to handle calls. If you have a strong work ethic and are looking for a challenging role, we encourage you to apply.