Customer Service Representative II

3 days ago


Charlotte, North Carolina, United States Calculated Hire Full time

Calculated Hire is seeking a skilled Customer Service Representative II to join our team.

As a key member of our organization, you will be responsible for providing exceptional customer support and proactively seeking ways to improve processes.

Key responsibilities include:

  • Supporting customer inquiries and resolving issues in a timely and professional manner.
  • Collaborating with client personnel to provide information and resolve complex issues.
  • Receiving direction from supervisors and escalating non-routine questions.
  • Continuously seeking opportunities to improve processes and enhance customer satisfaction.

Required qualifications include:

  • 2+ years of customer service, financial services, or contact center support experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

We offer a 3-month contract with weekly pay and a competitive compensation package.



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