Development Operations Manager
4 weeks ago
The International Rescue Committee (IRC) is seeking a highly skilled Development Operations Manager to join our team. As a key member of our Resource Acquisition and Management (RAM) team, you will play a critical role in enhancing the quality and compliance of business development and fundraising initiatives.
Key Responsibilities:
- Provide technical support to development staff across the country on fundraising platforms, including Salesforce, Drupal, and email marketing and event platforms.
- Update and monitor fundraising reports and dashboards for offices to improve accurate visibility into fundraising performance and highlight data discrepancies.
- Provide on-demand support to development staff, responding within one business day and resolving issues within two business days.
- Support quality control and delivery of fundraising deliverables, such as email appeals and direct mail campaigns.
Requirements:
- Extensive experience with private fundraising initiatives and data management systems.
- Experience with monitoring and evaluation in a nonprofit setting.
- Experience developing knowledge resources.
Preferred Qualifications:
- Bachelor's degree in a relevant field or 3+ years of experience working in nonprofit fundraising.
- Experience with Salesforce highly preferred.
- Excellent verbal and written communication skills, with the ability to be clear, concise, and compassionate in all communications.
- Excellent interpersonal skills, with the ability to manage relationships and work effectively with stakeholders at all levels.
Working Environment:
- Fully remote, with occasional travel within the United States possible when funding is available.
- Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours.
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