Development Operations Manager

4 weeks ago


New York, New York, United States International Rescue Committee Full time
Job Title: Development Operations Manager

The International Rescue Committee (IRC) is seeking a highly skilled Development Operations Manager to join our team. As a key member of our Resource Acquisition and Management (RAM) team, you will play a critical role in enhancing the quality and compliance of business development and fundraising initiatives.

Key Responsibilities:

  • Provide technical support to development staff across the country on fundraising platforms, including Salesforce, Drupal, and email marketing and event platforms.
  • Update and monitor fundraising reports and dashboards for offices to improve accurate visibility into fundraising performance and highlight data discrepancies.
  • Provide on-demand support to development staff, responding within one business day and resolving issues within two business days.
  • Support quality control and delivery of fundraising deliverables, such as email appeals and direct mail campaigns.

Requirements:

  • Extensive experience with private fundraising initiatives and data management systems.
  • Experience with monitoring and evaluation in a nonprofit setting.
  • Experience developing knowledge resources.

Preferred Qualifications:

  • Bachelor's degree in a relevant field or 3+ years of experience working in nonprofit fundraising.
  • Experience with Salesforce highly preferred.
  • Excellent verbal and written communication skills, with the ability to be clear, concise, and compassionate in all communications.
  • Excellent interpersonal skills, with the ability to manage relationships and work effectively with stakeholders at all levels.

Working Environment:

  • Fully remote, with occasional travel within the United States possible when funding is available.
  • Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours.


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