Customer Business Development Manager

7 days ago

Minneapolis Minnesota, United States CROSSMARK Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Customer Business Manager. In this role, you will be responsible for driving client growth across brands through a comprehensive understanding of the retailer's operation and merchandising strategies.

Key Responsibilities
  • Develop and execute strategic plans for clients' brands to retailers within a defined geography, focusing on sales, share, distribution, promotion, pricing, merchandising, and financial management.
  • Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
  • Own the communication and transfer of knowledge about customer changes and insights to drive understanding across relevant CROSSMARK positions.
  • Consistently use CROSSVIEW as the business planning, communication, and execution framework to drive consistency and efficiency internally and visibility and intelligence to the client and across positions internally.
  • Assist Business Account Managers and others in the development of targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
Requirements
  • Bachelor's degree preferred or a minimum of 5 years' experience in the CPG industry preferred.
  • 7+ years of sales experience.
  • PC knowledge and skills in word, excel, email, and PowerPoint.
  • Communication skills, including listening, presentations, written, and verbal skills.
  • Insights-based, consultative selling and negotiation skills.
  • Intermediate Microsoft Office skills, including Excel with pivot tables, Word, Outlook, and PowerPoint.
Performance Metrics
  • On-budget execution of sales plan.
  • New item acceptances in accordance with client standards.
  • Existing client growth (targeted revenue $/sales volume).
  • Customer service (NPS).

CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

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