Customer Service Team Leader
3 weeks ago
Customer Service Leader at Hannaford Supermarkets
Hannaford Supermarkets, a community-focused grocery chain with a long-standing commitment to local agriculture and traditions, is seeking a Customer Service Leader to enhance our customer service excellence.
As a Customer Service Leader, you will play a pivotal role in ensuring our customers receive outstanding service and support.
Key Responsibilities:- Uphold company standards and protocols
- Ensure a tidy and welcoming environment
- Delegate tasks to team members during slower periods
- Assist with various initiatives and projects
- Adhere to safety regulations
- Maintain a clean workspace and mitigate hazards
- Observe customer interactions for security purposes
- Manage cashier and service desk operations
- Conduct general cleaning duties
- Excellent communication and customer service abilities
- Capacity to learn and execute diverse job functions
- Proficiency in handling cashier and service desk tasks
- Deliver exceptional customer service
- Organize effective work schedules
- Process cash transactions and manage change
- Supervise front-end staff as necessary
- Treat all team members with dignity and fairness
If you are dedicated to providing exceptional customer service and thrive in a dynamic work environment, we invite you to consider the Customer Service Leader position at Hannaford Supermarkets.
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