Field Service Technician

1 week ago


Belfast, Maine, United States National Water Company Full time
Job Title: Field Service Technician

Job Summary:

We are seeking a dedicated and reliable Field Service Technician to join our team at National Water Company. As a Field Service Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships.

Key Responsibilities:
  1. Clean and Sanitize Dispensing Cabinets: Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
  2. Data Collection and Reporting: Accurately record meter readings and pressure gauge data during service visits and report any maintenance or technical issues observed during service visits to the appropriate channels.
  3. Customer Relationship Management: Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
  4. Inventory Management: Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
  5. Documentation: Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
  6. Additional Tasks: Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.
Requirements:
  • Professionalism and Time Management: Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
  • Physical Capabilities: Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
  • Communication Skills: Communicate effectively in English through email and phone interactions.
  • Transportation: Provide own transportation for on-site visits.
Compensation and Work Hours:
  • Compensation: $30.00 per service (each service typically takes less than an hour).
  • Service Frequency: Every 7 days at 1 store with a 6-8 day allowable window for flexibility.
  • Employment Type: 1099 Independent Contractor position, offering no benefits.
  • Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.


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