Customer Service Leader

2 days ago


Belfast, Maine, United States Hannaford Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end operations, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, resolving issues quickly and courteously
  • Lead front-end operations, including assigning tasks to associates and ensuring efficient workflow
  • Assist with special projects and perform other functions as assigned by supervision
  • Support and comply with all company safety standards, including maintaining a safe work environment and reporting any hazards or incidents
  • Secure front-end change drawer and protect company assets at all times
Requirements
  • Effective communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Ability to perform repetitive hand and arm motions, bend, lift, and push/pull up to 75 pounds
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Preferred Requirements
  • Previous experience in customer service or retail management
  • Ability to work a flexible schedule, including evenings and weekends
  • Knowledge of company policies and procedures
What We Offer

Hannaford Supermarkets is an equal opportunity employer and offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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