Senior Clinical Specialist
5 days ago
At Abbott, we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster.
Key Responsibilities- Provides advanced engineering, sales, educational, and technical support in response to complex field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving CRM products.
- Identifies and routinely uses the most effective, cost-efficient, and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
- Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager.
- Acts as a senior clinical interface between the medical community and the business.
- Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
- Identifies, reports, and advises on customer needs, product performance, and potential sales opportunities to sales representatives/directors and/or management to influence sales growth and service of accounts.
- Provides engineering, sales, education, and clinical support in response to the most complex field inquiries on an as-needed basis.
- Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
- Develops, leads, and/or facilitates trainings and other programs on CRM products to healthcare professionals.
- Provides insight, guidance, and feedback to management on market feedback and components of next-generation products.
- Provides regional CRM implant case coverage.
- Provides additional backup support to CRM Sales Representatives in the following areas: sales support, regional training seminars, clinical studies/data collection, trouble shooting, new product in-service training to physicians, nurses, and sales representatives, mentoring, and leadership for less experienced Clinical Specialists.
- Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required.
- A minimum of 4+ years increasingly responsible experience in the cardiac pacing and related industries.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
- Must apply engineering skills and abilities to interpret and solve complex clinical problems.
- Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
- Must have the ability to concentrate on detail and work independently.
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
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Cleveland, Ohio, United States Abbott Laboratories company Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Clinical Specialist to join our team at Abbott Laboratories. As a key member of our Cardiac Rhythm Technologies group, you will play a critical role in providing advanced clinical support and technical expertise to our customers and partners.Key ResponsibilitiesProvide expert clinical...
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