Medical Sales Representative
1 week ago
We are seeking a highly motivated and experienced Medical Sales Representative to join our team at Quest Diagnostics Incorporated. As a Medical Sales Representative, you will be responsible for driving territory growth and profitability of laboratory sales through providing service and the resolution of issues in support of several sales territories.
This is a field-based sales position covering Delray Beach to Fort Pierce, FL. You will be responsible for managing accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs. You will also ensure customer retention by maintaining relationships with current accounts and drive growth in your assigned Key Accounts.
Key Responsibilities:
- Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs
- Ensure customer retention by maintaining relationships with current accounts
- Drive growth in your assigned Key Accounts
- Identification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives
- Partner with Physician Account Executive to resolve account specific service issues
- Partner with Customer Solutions Group to facilitate, prioritize, and resolve customer service issues
- Escalate service issue non-resolution as appropriate
- Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)
- Provide continuing education to the customer on new technologies and laboratory testing
- Ensure compliance with company policies and government regulations
- Complete all administrative tasks thoroughly and promptly
- Follow up communications with Physician Account Executives and customers
Requirements:
- Three to four years of experience in sales or with account ownership
Knowledge and Skills:
- Knowledge of Healthcare Industry, specifically laboratory/diagnostics, and general economics of business
- Ability to develop and sustain strong customer relationships and strong planning and organizational skills
- Excellent oral and written communication and presentation skills
- Solid PC skill including Microsoft Software
Education:
Bachelor's Degree Required
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
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